Staff Software Engineer, Customer Administration

remote

Coinbase

Company
Coinbase
Role
Staff Software Engineer, Customer Administration
Location
Remote – India
Work arrangement
Remote
Experience level
10+
Compensation
Not published by the employer
Listed on
greenhouse

Coinbase is hiring a Staff Software Engineer, Customer Administration in Remote – India. The salary has not been published by the employer. Everything below comes from the employer’s own posting, with the apply link going directly to their careers portal.

About this role

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Staff Software Engineer, Customer Administration The Customer Administration Engineering (CAE) team is a core pillar of Coinbase's Enterprise Applications and Architecture (EAA) org, responsible for building and operating the secure, foundational platforms that power customer data operations across Coinbase. Our flagship product, Control Center, is Coinbase's secure system of action for internal specialists across CX, Compliance, Legal, Global Investigations, Trust and Risk, and dozens of other teams. It serves approximately 7,000 internal users via its UI and powers a growing ecosystem of internal tools and AI automation via its backend APIs and MCP. We are at an exciting inflection point: evolving Control Center from a human-specialist UI into a modular, AI-agent-ready operations platform. As a Staff Software Engineer, you will be a technical anchor for the CAE team, driving architectural decisions, mentoring engineers, and leading the delivery of high-impact, cross-cutting platform capabilities. What You'll Do Architect and deliver foundational platform capabilities including MCP tool registries, AI orchestration layers, risk-based access automation, and the away-team contribution model that enables product groups across Coinbase to build on the platform safely and at speed Drive the evolution of Control Center into an AI-agent-ready, headless operations platform, designing and implementing MCP procedure constructs, agentic guardrails, HITL orchestration, and evaluation frameworks that enable both human and autonomous AI agents to execute sensitive customer operations securely Partner with the Engineering Manager and Product counterparts to define architectural roadmaps, author TDDs, lead design reviews, decompose complex initiatives into deliverable milestones, and raise the engineering quality bar through code review and mentorship Build and maintain highly reliable, secure, distributed backend services, owning SLO definitions, observability instrumentation, incident response, and operational readiness for Tier-1 platform systems Collaborate across EAA engineering teams, Product Engineering, and Security Engineering to deliver cross-functional outcomes and drive shared platform primitives that eliminate duplicated infrastructure across the portfolio Required Skills and Experience 8+ years of hands-on software engineering experience, with a demonstrated track record of architecting and delivering large-scale, high-traffic distributed systems in production, including deep proficiency in backend service design, API development (gRPC, MCP, GraphQL), and scalable microservices architectures Proven ability to independently lead ambiguous, high-impact technical initiatives from whiteboard to production, writing high-quality, well-tested code and setting the standard for others across complex, multi-team problem spaces Strong experience with cloud-native infrastructure and the modern backend stack: AWS, Kubernetes, Terraform, BuildKite/CircleCI, event-driven architectures (Kafka, MQ), distributed caching (Redis/Memcached), and proficiency in SQL and/or NoSQL databases Track record of building secure, compliant internal tools or platforms, with deep appreciation for security controls, access management, audit logging, data governance, and engineering rigor in a regulated financial services environment Experience building or integrating with…

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Apply on the official careers portal →

Links directly to the employer’s own application form. Free to apply.

What the pay looks like

Coinbase has not published a salary for this role. That is normal — many employers only discuss pay once you reach the offer stage. Ask the recruiter for the range early so you do not spend weeks on a process that cannot meet your number.

Whatever figure you are quoted is CTC, not take-home. Employer PF, gratuity and any variable component sit inside it. Our in-hand salary calculator converts a CTC figure into a realistic monthly number.

General guidance — applies to any listing

Before you apply

Never pay to apply. No genuine employer charges a registration fee, security deposit or training cost. Any request for money is a scam, without exception.

Apply through the employer’s own domain. The button above points at Coinbase’s careers portal. If you reach this role through a message or email instead, navigate to the company’s site yourself rather than following the link.

Hold back personal documents. Bank details and identity documents belong at the offer stage, confirmed over official company email — never during a chat-app conversation.

Common questions

Is this listing genuine?

Yes. The apply button links to the requisition on Coinbase’s own applicant tracking system, not to a third-party form. TechJobs360 never charges candidates.

How current is it?

This listing was published on 2026-07-09 and is checked against the employer’s portal daily. If Coinbase closes the requisition, the page is withdrawn. Openings can still close between checks, so treat the employer’s own portal as authoritative.

What are the eligibility requirements?

Coinbase lists this as a 10+ role. Exact eligibility — degree, batch year and cut-offs — is set by the employer and stated on the official posting.

How do I apply?

Use the apply button above. It opens Coinbase’s official application form — there is no TechJobs360 step in between and no account needed here.

TechJobs360 is an independent career-information platform and is not the employer for this role. Eligibility, compensation and deadlines are set by Coinbase and can change without notice. Always confirm current details on the official portal before applying. We never charge candidates a fee.



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To apply for this job please visit www.coinbase.com.

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