Senior Customer Engineer, Majors – Pittsburgh, PA

remote

Cloudflare

Company
Cloudflare
Role
Senior Customer Engineer, Majors – Pittsburgh, PA
Location
Distributed
Work arrangement
Remote
Experience level
5-10
Compensation
Not published by the employer
Listed on
greenhouse

Cloudflare is hiring a Senior Customer Engineer, Majors – Pittsburgh, PA in Distributed. The salary has not been published by the employer. Everything below comes from the employer’s own posting, with the apply link going directly to their careers portal.

About this role

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code.

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Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools.

Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

Available Location: Pittsburgh, PA

About the Role

At Cloudflare, we are on a mission to help build a better Internet. As the architectural complexity of enterprise solutions scales, we are evolving how we partner with our customers. The Customer Engineer (CE) represents the core driver of our technical go-to-market strategy: a trusted advisor who owns the technical relationship from the initial discovery phase through to long-term adoption and ongoing account expansion.

Sitting within the GTM organization and reporting to the Regional Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, utilizing AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.

Responsibilities

• Technical Validation: Partner closely with Account Executives to lead technical discovery, build bespoke architectures, and deliver compelling product demonstrations and Proof of Concepts (PoCs) across Cloudflare’s portfolio (Security, Networking and Developer Platforms).

• Customer Adoption & Value Realization: Lead and/or provide oversight to technical onboarding and implementation, serving as the primary executive and engineering contact for the customer. You will partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. You will proactively monitor dynamic customer health scores and telemetry to ensure rapid time-to-value and resolve integration bottlenecks.

• Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. You will be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.

• Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion.

• AI Orchestration & Workflow Automation: Act as an "AI-Augmented" engineer. Leverage AI agents and internal…

Apply on the official careers portal →

Links directly to the employer’s own application form. Free to apply.

What the pay looks like

Cloudflare has not published a salary for this role. That is normal — many employers only discuss pay once you reach the offer stage. Ask the recruiter for the range early so you do not spend weeks on a process that cannot meet your number.

Whatever figure you are quoted is CTC, not take-home. Employer PF, gratuity and any variable component sit inside it. Our in-hand salary calculator converts a CTC figure into a realistic monthly number.

General guidance — applies to any listing

Before you apply

Never pay to apply. No genuine employer charges a registration fee, security deposit or training cost. Any request for money is a scam, without exception.

Apply through the employer’s own domain. The button above points at Cloudflare’s careers portal. If you reach this role through a message or email instead, navigate to the company’s site yourself rather than following the link.

Hold back personal documents. Bank details and identity documents belong at the offer stage, confirmed over official company email — never during a chat-app conversation.

Common questions

Is this listing genuine?

Yes. The apply button links to the requisition on Cloudflare’s own applicant tracking system, not to a third-party form. TechJobs360 never charges candidates.

How current is it?

This listing was published on 2026-09-04 and is checked against the employer’s portal daily. If Cloudflare closes the requisition, the page is withdrawn. Openings can still close between checks, so treat the employer’s own portal as authoritative.

What are the eligibility requirements?

Cloudflare lists this as a 5-10 role. Exact eligibility — degree, batch year and cut-offs — is set by the employer and stated on the official posting.

How do I apply?

Use the apply button above. It opens Cloudflare’s official application form — there is no TechJobs360 step in between and no account needed here.

TechJobs360 is an independent career-information platform and is not the employer for this role. Eligibility, compensation and deadlines are set by Cloudflare and can change without notice. Always confirm current details on the official portal before applying. We never charge candidates a fee.



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To apply for this job please visit boards.greenhouse.io.

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