Salesforce Operations Analyst at Zensar

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Job opening

Salesforce Operations Analyst at Zensar

Zensar is hiring a Salesforce Operations Analyst in Pune, Maharashtra, India. The role details below come from the employer’s posting. You apply on the employer’s own site, and TechJobs360 never charges candidates.

1. Job details

Company
Zensar
Role
Salesforce Operations Analyst
Location
Pune, Maharashtra, India
Salary / CTC
Not disclosed by employer
Experience
See the job description
How to apply
On the employer’s site
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2. Job description from Zensar

* Experience: 3+ years in Sales Operations, specifically supporting a Sales

Business Unit

* Technical Skills: Exposure to Salesforce Lightning, Reports/Dashboards, and

Data Loader; strong Excel skills (VLOOKUPs, Pivot Tables) for data analysis

* Analytical Mindset: Ability to debug issues and provide functional solutions

to problems

* Communication: Excellent verbal and written communication skills, with the

ability to explain functional concepts to non-technical sales users

* Adaptability: Proven ability to thrive in a fast-paced, contract-based

environment with changing priorities

RESPONSIBILITIES

* Supports helpdesk (contact onboarding and LMS provisioning) and improvement

priorities (data projects)

* Plays a key role in system integration activities

* Supports Partner lifecycle (Onboarding, Progression, and Offboarding)

* Provides consulting/advocacy and/or addresses issues related to Partner

Operations, Deal Management, and Partner HelpDesk

* Facilitates internal audit requirements

* Monitors Slack, e-mails, and various online/offline support channels to

respond to Partner inquiries and support requests

* Provides functional guidance on Legal and Partner Experience initiatives

* Facilitates Leadership on operational questions and tool/system functionality

* Actively reviews new technology and creative approaches to evolve onboarding

experiences

* Identifies process gaps and looks for process automation/improvement

opportunities

* Supports Partner project rollouts, fixes, enhancements, and improvements

* Partners with Sales Leadership and IT Enablement teams to identify onboarding

gaps, gain insights, and advise/prioritize existing and future onboarding

program development focus areas

* Participates in future Partner Program initiatives

QUALIFICATIONS

Preferred Skills

* Functional experience with Salesforce portal and partner lifecycle from

onboarding through termination (application, portal access, deal reg,

certifications, badges)

* Familiarity with Agile methodologies and tools like Jira

* Knowledge of Sales Methodologies

At Zensar, we’re “experience-led everything”. We are committed to

conceptualizing, designing, engineering, marketing, and managing digital

solutions and experiences for over 130 leading enterprises. We are a company

driven by a bold purpose: Together, we shape experiences for better futures.

Whether for our clients, our people, or the world around us, this belief powers

everything we do. At the heart of our culture is ONE with Client – a set of four

core values that reflect who we are and how we work: One Zensar, Nurturing,

Empowering, and Client Focus.

Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators

across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town,

London, Zurich, Singapore, and Mexico City. Explore Life at Zensar

[https://www.zensar.com/careers/] and join us to Grow. Own. Achieve. Learn.

[https://www.youtube.com/embed/i2NZsiQqVnU?autoplay=1&fs=1] to be the best

version of yourself.

We believe the best work happens when individuality is celebrated, growth is

encouraged, and well-being is prioritized. We are an equal employment

opportunity (EEO) and affirmative action employer, committed to creating an

inclusive workplace. All qualified applicants will be considered without regard

to race, creed, color, ancestry, religion, sex, national origin, citizenship,

age, sexual orientation, gender identity, disability, marital status, family

medical leave status, or protected veteran status.

3. Skills that usually matter in data and AI roles

General guidance from TechJobs360, not part of Zensar’s posting. The job description above is what counts for this role.

AreaWhat to be comfortable with
LanguagesPython, SQL, Scala
Frameworks & toolsSpark, pandas, PyTorch / TensorFlow, Airflow, a cloud data warehouse
Computer science basicsData structures, algorithms, complexity
Ways of workingVersion control, code review, testing, reading other people's code

4. How to prepare for a Salesforce Operations Analyst interview

Interview formats differ by company and team, so confirm the rounds with the recruiter. Most hiring loops for roles like this cover:

Screening

A recruiter call or an online test. Read the job description twice and be ready to explain how your experience matches it.

Technical round

Often coding problems on arrays, strings, trees, graphs or dynamic programming, solved while you explain your thinking.

Practical or design round

Often design and trade-off questions sized to the role: an API, a component, or a small system.

Manager and behavioural round

Answer with the STAR method (Situation, Task, Action, Result). Prepare two or three real stories: a hard problem you solved, a disagreement you handled, and something you learned quickly.

5. Take-home pay example (FY 2026–27, new tax regime)

An example for two common package sizes, not this job’s salary. Under the new tax regime (Section 115BAC) salaried employees get a standard deduction of ₹75,000.

ComponentExample: ₹12 LPAExample: ₹24 LPA
Basic salary (40% of CTC)₹40,000 / mo₹80,000 / mo
Employee EPF (12% of basic)-₹4,800 / mo-₹9,600 / mo
Income tax (TDS)-₹6,933 / mo-₹32,450 / mo
Professional tax-₹200 / mo-₹200 / mo
Approx. in-hand₹81,344 / mo₹1,44,304 / mo

Work out the take-home pay for your own offer, in either tax regime.

Open the salary calculator →

6. Questions and how to apply

How do I apply?

Use the apply button below. It opens Zensar’s own application page.

Does TechJobs360 recruit for this job or charge a fee?

No. We list openings from employers’ career sites. Zensar runs the hiring, and nobody should ask you to pay to apply.

Is this job still open?

We check listings against the employer’s page every day and take down jobs that have closed.

Should I apply if I don’t match every requirement?

Usually yes, if you meet most of the core requirements and can show you learn quickly. A referral from someone on the team can help your resume get read.

Apply for Salesforce Operations Analyst at Zensar

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Salesforce Operations Analyst at Zensar
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About Author

TechJobs360 Editorial Team. We are dedicated to providing the most accurate, actionable, and original tech career insights. Our team of ex-engineers and recruiters analyzes every job posting to give you the real verdict on salaries, interview processes, and career growth.