Salesforce Operations Analyst at Zensar
Zensar is hiring a Salesforce Operations Analyst in Pune, Maharashtra, India. The role details below come from the employer’s posting. You apply on the employer’s own site, and TechJobs360 never charges candidates.
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1. Job details
Zensar
Salesforce Operations Analyst
Pune, Maharashtra, India
Not disclosed by employer
See the job description
On the employer’s site
2. Job description from Zensar
* Experience: 3+ years in Sales Operations, specifically supporting a Sales
Business Unit
* Technical Skills: Exposure to Salesforce Lightning, Reports/Dashboards, and
Data Loader; strong Excel skills (VLOOKUPs, Pivot Tables) for data analysis
* Analytical Mindset: Ability to debug issues and provide functional solutions
to problems
* Communication: Excellent verbal and written communication skills, with the
ability to explain functional concepts to non-technical sales users
* Adaptability: Proven ability to thrive in a fast-paced, contract-based
environment with changing priorities
RESPONSIBILITIES
* Supports helpdesk (contact onboarding and LMS provisioning) and improvement
priorities (data projects)
* Plays a key role in system integration activities
* Supports Partner lifecycle (Onboarding, Progression, and Offboarding)
* Provides consulting/advocacy and/or addresses issues related to Partner
Operations, Deal Management, and Partner HelpDesk
* Facilitates internal audit requirements
* Monitors Slack, e-mails, and various online/offline support channels to
respond to Partner inquiries and support requests
* Provides functional guidance on Legal and Partner Experience initiatives
* Facilitates Leadership on operational questions and tool/system functionality
* Actively reviews new technology and creative approaches to evolve onboarding
experiences
* Identifies process gaps and looks for process automation/improvement
opportunities
* Supports Partner project rollouts, fixes, enhancements, and improvements
* Partners with Sales Leadership and IT Enablement teams to identify onboarding
gaps, gain insights, and advise/prioritize existing and future onboarding
program development focus areas
* Participates in future Partner Program initiatives
QUALIFICATIONS
Preferred Skills
* Functional experience with Salesforce portal and partner lifecycle from
onboarding through termination (application, portal access, deal reg,
certifications, badges)
* Familiarity with Agile methodologies and tools like Jira
* Knowledge of Sales Methodologies
At Zensar, we’re “experience-led everything”. We are committed to
conceptualizing, designing, engineering, marketing, and managing digital
solutions and experiences for over 130 leading enterprises. We are a company
driven by a bold purpose: Together, we shape experiences for better futures.
Whether for our clients, our people, or the world around us, this belief powers
everything we do. At the heart of our culture is ONE with Client – a set of four
core values that reflect who we are and how we work: One Zensar, Nurturing,
Empowering, and Client Focus.
Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators
across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town,
London, Zurich, Singapore, and Mexico City. Explore Life at Zensar
[https://www.zensar.com/careers/] and join us to Grow. Own. Achieve. Learn.
[https://www.youtube.com/embed/i2NZsiQqVnU?autoplay=1&fs=1] to be the best
version of yourself.
We believe the best work happens when individuality is celebrated, growth is
encouraged, and well-being is prioritized. We are an equal employment
opportunity (EEO) and affirmative action employer, committed to creating an
inclusive workplace. All qualified applicants will be considered without regard
to race, creed, color, ancestry, religion, sex, national origin, citizenship,
age, sexual orientation, gender identity, disability, marital status, family
medical leave status, or protected veteran status.
3. Skills that usually matter in data and AI roles
General guidance from TechJobs360, not part of Zensar’s posting. The job description above is what counts for this role.
| Area | What to be comfortable with |
|---|---|
| Languages | Python, SQL, Scala |
| Frameworks & tools | Spark, pandas, PyTorch / TensorFlow, Airflow, a cloud data warehouse |
| Computer science basics | Data structures, algorithms, complexity |
| Ways of working | Version control, code review, testing, reading other people's code |
4. How to prepare for a Salesforce Operations Analyst interview
Interview formats differ by company and team, so confirm the rounds with the recruiter. Most hiring loops for roles like this cover:
A recruiter call or an online test. Read the job description twice and be ready to explain how your experience matches it.
Often coding problems on arrays, strings, trees, graphs or dynamic programming, solved while you explain your thinking.
Often design and trade-off questions sized to the role: an API, a component, or a small system.
Answer with the STAR method (Situation, Task, Action, Result). Prepare two or three real stories: a hard problem you solved, a disagreement you handled, and something you learned quickly.
5. Take-home pay example (FY 2026–27, new tax regime)
An example for two common package sizes, not this job’s salary. Under the new tax regime (Section 115BAC) salaried employees get a standard deduction of ₹75,000.
| Component | Example: ₹12 LPA | Example: ₹24 LPA |
|---|---|---|
| Basic salary (40% of CTC) | ₹40,000 / mo | ₹80,000 / mo |
| Employee EPF (12% of basic) | -₹4,800 / mo | -₹9,600 / mo |
| Income tax (TDS) | -₹6,933 / mo | -₹32,450 / mo |
| Professional tax | -₹200 / mo | -₹200 / mo |
| Approx. in-hand | ₹81,344 / mo | ₹1,44,304 / mo |
Work out the take-home pay for your own offer, in either tax regime.
Open the salary calculator →6. Questions and how to apply
How do I apply?
Use the apply button below. It opens Zensar’s own application page.
Does TechJobs360 recruit for this job or charge a fee?
No. We list openings from employers’ career sites. Zensar runs the hiring, and nobody should ask you to pay to apply.
Is this job still open?
We check listings against the employer’s page every day and take down jobs that have closed.
Should I apply if I don’t match every requirement?
Usually yes, if you meet most of the core requirements and can show you learn quickly. A referral from someone on the team can help your resume get read.
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