SiteMinder
Looking for a Customer Onboarding Specialist – German role? a leading employer is hiring in multiple locations, and this listing is live on TechJobs360 with full job details, responsibilities and application steps below.
Job Description
Customer Onboarding Specialist provides software training to hotel customers across Europe via screenshare, chat, and phone. The role requires a passion for providing a positive customer experience, language skills in English and German, and proven customer service experience.
Requirements
- Qualify customer requirements, identify the appropriate set up requirements, and prepare customers for core product implementation
- Deliver high-standard customer training on SiteMinder‘s product via digital communication platform
- Clearly communicate support procedures to customers to ensure ongoing satisfaction
- Take ownership of customer issues and respond to resolve problems
- Drive customer projects forward, taking ownership of each project meeting its objectives
Benefits
- Equity packages
- Hybrid working model
- Mental health and well-being initiatives
- Generous parental leave policy
- Paid birthday, study, and volunteering leave
- Sponsored social clubs, team events, and celebrations
- Employee Resource Groups (ERG)
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
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