Copy of Technical Solution Analyst – Network & Infrastructure

Job Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world’s largest enterprises. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech‘s engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Requirements

• Own and maintain the baseline across ITMS, tools, operational processes, inventories, dependencies, and ownership.
• Document current and target state for – tooling landscape and integrations, business processes across provisioning, support, change, and operations, dependency maps across platforms, teams, vendors, and systems, SOPs, runbooks, and rollback procedures.
• Identify process gaps, duplication, manual workarounds, and tooling rationalization opportunities.
• Support lifecycle management across tools and platforms, including onboarding, change, refresh, end of support, and retirement planning.
• Maintain RAID log, decision log, action tracker, and requirements traceability.
• Produce concise executive dashboards on progress, blockers, risks, and next steps.
• Structure operational cost drivers such as tooling, support effort, vendor dependencies, and manual activities into analysis-ready formats.

Benefits

• Culture of relentless performance
• Competitive pay and benefits
• ForeverRemote work culture
• Growth mindset
• Global impact
• Welcoming multicultural environment
• Social sustainability values

Originally posted on Himalayas