Accenture Recruitment 2020|Experience: 0-2 years|Associate-Query Management

0
94
Accenture Off Campus Drive:

Accenture Recruitment 2020|Experience: 0-2 years|Associate-Query Management|Mumbai

Accenture Recruitment 2020:Accenture hiring candidates for the role of New Associate-Query Management ,for Mumbai location . The complete details about Accenture Recruitment 2020 as follows.

Accenture Recruitment 2020:

Job RoleAssociate Query Management
QualificationB.E/B.Tech/M.Tech
Experience0-3 Years
Total VacanciesNot Disclosed
SalaryBest In Industry
Job LocationMumbai
Last DateASAP

Job Requirements:-

  • You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions.
  • You will also be responsible for closing the fault and complaints within SLA’s.
  • The Query Management team which is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issue.
  • This role is aligned to our Service Desk Non-Voice Support team which is responsible for recording, diagnosing, troubleshooting, resolving, or assigning incidents and service requests based on a defined scope of support.
  • The team manages unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web, and chat.

Good to have skills:

  • Customer service – Inbound,Adaptabile and flexibile.
  • Other Off Campus Jobs:

    Company Name    Location     BatchApply Link
            Accenture   Bangalore  2017-2019Click here
            Cognizant   Chennai  2017-2019Click here
            Dell  Bangalore  2018-2019Click here
            Caterpillar  Bangalore  2018-2020Click here
            Vodafone   Ahmedabad  2018-2020Click here
            Oracle  Across India  2017-2020Click here
            Zoho    Salem  2017-2020Click here
            BYJUS  Across India  2017-2020Click here
           Mount blue  Across India  2017-2020Click here
           Siemens  Pune  2018-2020Click here

     

Job Responsibilities:

  • In this role you are required to solve routine problems, largely through precedent and referral to general guidelines. 
  • Your primary interaction is within your own team and your direct supervisor. In this role you will be given detailed instructions on all tasks. The decisions that you make impact your own work and are closely supervised. 
  • You will be an individual contributor as a part of a team with a predetermined, narrow scope of work. Please note that this role may require you to work in rotational shifts.
  • How to Apply for Accenture Recruitment 2020:
 

Expired -Click on the home tab for latest jobs:Click Here

 

 

Leave a Reply