Amdocs Off Campus Hiring | Freshers for Pune location

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Amdocs Off Campus Hiring | Freshers for Pune location

Amdocs Off Campus Hiring:Amdocs is hiring candidates for the role of TBO Analyst for the Pune, India location. The complete details about Amdocs Off Campus Hiring are as follows.

Amdocs Off Campus Hiring:

Job Position:- TBO Analyst

Job Location:- Pune, India

Salary Package:- As per Company Standards

Target Batch:- 2021

Required Qualifications:-

2021 Batch : BSc, BCS, BCA & MSc (CIS & IT streams only)
55% throughout academics, with no gaps or breaks/year down
Excellent communication skills
The role involves handling incidents and service requests from customers/end-users by following the standard methods and procedures of the unit.
Job Roles & Responsibilities:-

Job Roles & Responsibilities:-

You will perform ticket analysis, service interruption analysis, triaging of issues, and follow-up with relevant teams for resolution.
You will ensure that all required ticket information is available for further analysis (for example, screenshot of error and customer ID) and run methods and procedures to provide resolution to known/recurring issues.
You will apply your skills to effectively use the existing knowledge base and documentation for quick-win and first-level resolution.

How to apply for Amdocs Off Campus Hiring Application Process:-

Apply In Below Link

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