DXC Technology Recruitment 2020|Associate Professional|Bangalore

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DXC Technology Recruitment 2020|Associate Professional|Bangalore

DXC Technology Recruitment 2020:DXC Technology hiring candidates for the role of Associate Professional Service Delivery Coordinator ,for Bangalore location . The complete details about DXC Technology Recruitment 2020 as follows.

Job Role Associate Professional Service
Job Category IT Job
Qualification BE/Btech IT, Bsc/Msc,MCA/BCA
Total Vacancies Multiple
Experience Freshers/Exp (1-3 Years)
Salary Best in industry.
Job Location Bangalore
Last Date ASAP

 Eligibility Criteria:

Minimum qualifications:

  • Bachelor’s degree or equivalent combination of education and experience
  • Bachelor’s degree in business administration, engineering, information systems or related field preferred
  • Zero or more years of support services or project or program experience
  • Experience working with the technology industry
  • Experience working with company products and operating systems.

Other Qualifications

  • Basic project management skills
  • Basic analytical and problem solving skills
  • Interpersonal skills to interact with customers and team members
  • Organization and time management skills
  • Communication skills
  • Ability to work in a team environment
  • Willingness to travel
  • Job Responsibility:
  • Troubleshooting Hardware/Networking/OS related queries for our global customers over phone. Previous experience in handling International clients over Email and Chat platform will be preferred. Tracking SLA performance and requesting agents to expedite response / resolution process to maintain the required SLA. Providing L1/1.5 assistance to the client users over Email & Chat. Validating the closure.
  • Coordinates activities of functional areas or of department account leads to ensure that business solution objectives are met.
  • Assists in interpreting demand forecasts and in planning and delivering end-to-end services.
  • Maintains records of account-specific service problems and assists in prioritizing work requests.
  • Coordinates activities of functional areas or of department account leads to ensure that business solution objectives are met.
  • Assists in interpreting demand forecasts and in planning and delivering end-to-end services.
  • Maintains records of account-specific service problems and assists in prioritizing work requests.
  • Requisition ID :  51287660

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How to Apply for DXC Technology Recruitment 2020:

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