EPAY Systems Recruitment 2021| INR 4.5 LPA|Delivery Analyst

EPAY Systems Recruitment 2021
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EPAY Systems Recruitment 2021| INR 4.5 LPA|Delivery Analyst

EPAY Systems Recruitment 2021:EPAY Systems hiring candidates for the role of Delivery Analyst, for the Noida location. The complete details about EPAY Systems Recruitment 2021 as follows.

EPAY Systems Recruitment 2021:

  • Company Name: EPAY
  • Job Position:–Delivery Analyst
  • Job Location:–Noida
  • Salary :- As per Company Standards
  • Company Website:https://www.epay.com/

Required Education:

  • B.Sc., B.Tech/B.E., BCA

Job Requirements:

  • 1-3 years technical/customer support in HRIS systems, including time and attendance
  • Should have prior experience handling US, Canada, and UK based customers
  • Strong customer-facing skills, including verbal and written communication
  • Ability to work under pressure while resolving critical issues and communicating action plans to the customer as required
  • Bachelor of Science or Bachelor of Arts degree from an accredited four-year institution
  • As a high-growth, pre-IPO Company, EPAY Systems offers a competitive salary and career growth potential in addition .

Job Description:-

  • Troubleshoot system cases at Level 1 support. Interact with customers to understand issues in accordance to EPAY’s HCM platform and resolve the cases in a timely fashion, driving high customer satisfaction.
  • Adjust customers’ system setup according to new customer requirements or plan changes.
  • Adhere to the SOPs and set protocols driving the department’s matrices and maintain the contractual service level agreements for EPAY customers.
  • Ensure excellent incident management skills while documenting all customers’ transactions in our CRM application (Salesforce).
  • Identify and analyze specific workforce trends for our customers and suggests best practices from a compliancy standpoint.
  • Interview Process:- Face to face Round

How To Apply for  EPAY Systems Recruitment 2021:

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