Genpact Recruitment 2020 | Management Trainee|Hyderabad
Genpact Recruitment 2020:Genpact hiring candidates for the role of Management Trainee – Customer Care – Non Voice ,for Hyderabad location . The complete details about Genpact Recruitment 2020 as follows.
Genpact Recruitment 2020:
|Job Role||Management Trainee|
|Total Vacancies||Not Disclosed|
|Salary||Best In Industry|
- Any Graduate (PG an added advantage)
- Relevant experience
- Effective probing skills and analyzing / understanding skills
- Problem solving skills with customer centric approach
- Must be able to work on a flexible schedule (including weekend shift work).
Job Description :-
- Genpact is looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.
- Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment.
- Review content and provide resolution based on prescribed guidelines
- Provide resolution to maintain standards of quality
- Recognize trends and patterns and escalate issues timely
- Provide insights to help improve the support to the users
- Maintain a thorough understanding of process and policies
- Provide excellent customer service to our customers
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