HCL DPO  Hiring Engineer Product SUPPORT  for Any Degree in Across India

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HCL DPO  Hiring Engineer Product SUPPORT  for Any Degree in Across India

HCL DPO  Hiring Engineer:

HCL Technologies is an Indian multinational information technology services and consulting company headquartered in Noida. It is a subsidiary of HCL Enterprise. Originally a research and development division of HCL, it emerged as an independent company in 1991 when HCL entered into the software services business.

Job Description:

Greetings from HCL Technologies DPO!

We have an immediate requirement for Freshers & Experienced candidates for Engineer product support role @ Hyderabad location.

Profile: Troubleshoot and provide email and chat support to resolve publisher queries on ad serving issues for the product Ad Manager.

  • CTC – 275,000 PA – 450,000 PA
  • Shift timings US / Night shifts (Cab facilities for women folks free of cost)

Responsibilities :

  • Troubleshoot and resolve complex Ad Serving issues for high-end clients like Financial Times, eBay, The Guardian, CBS, etc
  • Provide e-mail and chat support for issues raised by publishers. Issues can be related to ad serving/ reporting/ ad delivery/ page implementation /creative development
  • Work along with publishers on accounts to enable features and to resolve UI related issues
  • Able to work independently and efficiently to meet defined SLA
  • To consistently meet or exceed all agreed quality parameters as defined for the process

Desired Candidate profile :

Fresher :

  • Knowledge of HTML, Javascript & CSS.
  • Basic understanding of Digital Marketing.
  • Should be able to look at reports and numbers and derive meaningful inferences.
  • Analyze and comprehend the issues raised by a publisher, identify root causes and come to best solution.
  • Willing to learn and apply learning in practical environment.
  • Aptitude should be high as product is complex.
  • Excellent English communication skills, both written and verbal

Experienced :

  • Candidates with previous experience in E-mail and Chat support / any digital marketing experience are eligible.
  • Must have knowledge in HTML, CSS & JS.

How to Apply for HCL DPO  Hiring Engineer:

Apply Links: Click Here.


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