Hewlett Packard Enterprise Recruitment 2021|Experience:1–2 yrs|Customer Solution Associate|Chennai

Hewlett Packard Enterprise Recruitment

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Hewlett Packard Enterprise Recruitment 2021|Experience:1–2 yrs|Customer Solution Associate|Chennai

Hewlett Packard Enterprise Recruitment:Hewlett Packard Enterprise hiring candidates for the role of Customer Solution Associate, for the Chennai, Tamil Nadu location. The complete details about Hewlett Packard Enterprise Recruitment 2021 as follows.

Hewlett Packard Enterprise Recruitment:

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.
  • Required Skills-
  • Good communication skills, both oral and written
  • Should be comfortable with MS-Office
  • Should have had experience working in troubleshooting applications, handling customers.
  • Email etiquette
  • Willingness to work 24*7

Job Description:-

  • Provide professional solutions to the company end-users, dealers, and service providers originating from unresolved escalated case issues received via telephone and written correspondence.
  • Provide an escalation link for the company field employees, executives, and channel regarding customer satisfaction issues including availability, price dissatisfaction, product safety issues, complaints with the company and/or its representatives, and complaints regarding an authorized dealer or channel.

Job responsibilities:

  • Day-to-day query handling
  • Troubleshooting Skills
  • Coordinating with Various support teams(IT/GBS/Business SME)
  • Generate Daily reports
  • Elevating SD/IM tickets with IRC
  • Monitoring UMC room
  • Handling SR Dash Chat/Telephone Queries
  • Query resolution and replying to client emails
  • Tracking & Maintaining data
  • Meeting customer demands ( Turnaround Time & Accuracy parameters)
  • Participating in business calls with clients
  • Analyzing root causes and resolving
  • End to End process understanding, perspective and performing the role

How To Apply For Hewlett Packard Enterprise Recruitment:

Apply Link :- Click Here(apply before the link expires)

Other Off Campus Jobs:

       Company Name                 Location          Apply Link
             Accenture        Across India        Click here
              Zoho         Chennai        Click here
             Byjus         Across India        Click here
             Cognizant         Chennai        Click here
            Amazon        Hyderabad        Click here
             BT        Gurugram        Click here


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