Observe.AI
Observe.AI is hiring a AI Agent Engineer in Bengaluru. The salary has not been published by the employer. Everything below comes from the employer’s own posting, with the apply link going directly to their careers portal.
About this role
About Us Observe.AI is the AI Agents platform for customer experience, designed to help organizations deliver faster, smarter, and more efficient customer service at scale. The platform enables businesses to deploy specialized AI agents that autonomously execute work across the full CX lifecycle—from handling customer conversations to supporting frontline teams and optimizing operations. Each AI agent is purpose-built for a specific role, equipped to understand context, make decisions, take action, and continuously improve outcomes. This allows organizations to increase resolution speed, elevate service quality, and reduce operational costs while empowering your frontline team to focus on higher-value work. Built on a CX-native foundation, Observe.AI helps leading brands like DoorDash, Affordable Care, Signify Health, and Verida improve customer satisfaction, boost agent productivity, and deliver consistent, scalable performance across every customer interaction. Why Join Us We’re looking for a client-facing AI Agent Engineer to design, integrate, and deploy enterprise-grade Voice and Chat AI agents and AI Copilots. This is a hands-on, delivery-focused role centered on bringing AI solutions to life within customer environments—not building foundational AI models. You will work directly with customers to translate requirements into working solutions by configuring integrations, designing prompts and workflows, and deploying scalable AI agents. This role is ideal for someone who enjoys problem-solving across systems, working with APIs, and delivering real-world AI applications. You’ll own the end-to-end lifecycle of AI agent delivery—from initial design and integration through testing, client demos, deployment, and ongoing iteration. What You’ll Be Doing Build & Deploy Agents : Own the implementation of AI agents including prompt design, workflow configuration, integrations, telephony setup, and evaluation frameworks. Client Engagement: Act as the primary technical partner for customers—lead regular demos, communicate progress, gather feedback, and guide solutions from concept to production. Systems Integration: Configure and connect systems using APIs—handling authentication, data mapping, error handling, and integrations with CRMs, knowledge bases, and other enterprise tools. Telephony Integration: Set up SIP/CCaaS/PSTN routing, pass metadata, configure fallbacks, and troubleshoot call quality. Prompt Design & Optimization: Write and refine prompts for LLM-driven agents, monitor performance, test iteratively, and ensure agents meet automation and containment targets. Strategic Partner: Translate customer requirements into actionable solutions; work consultatively to unblock challenges in security, connectivity, or knowledge ingestion. Cross Functional Collaboration: Collaborate with product/engineering teams to escalate platform gaps and resolve deep technical fixes and platformization, while independently driving leading client implementations. What You Bring to the Role Bachelor’s degree in Computer Science, Engineering, or a related technical field 3+ years in conversational AI, solution engineering, system integration, or delivering AI/LLM-based applications in customer environments, software engineering, or system integration with hands-on delivery of AI/LLM-based solutions. Strong ability to communicate and lead customer-facing discussions – from deep technical troubleshooting to weekly project demos. Ability to explain complex technical concepts to non-technical audiences. Must have strong hands-on skills in prompt design, workflow building and API integration (SIP, Twilio, Amazon Connect, etc.). Familiarity with LLMs (GPT, Claude, Gemini), vector DBs, and orchestration frameworks (LangChain, LlamaIndex, etc.). Working knowledge of retrieval-augmented generation (RAG) concepts, implementation patterns and performance optimization. Programming experience in Python, JavaScript, or similar for scripting and integrations…
Links directly to the employer’s own application form. Free to apply.
What the pay looks like
Observe.AI has not published a salary for this role. That is normal — many employers only discuss pay once you reach the offer stage. Ask the recruiter for the range early so you do not spend weeks on a process that cannot meet your number.
Whatever figure you are quoted is CTC, not take-home. Employer PF, gratuity and any variable component sit inside it. Our in-hand salary calculator converts a CTC figure into a realistic monthly number.
Before you apply
Never pay to apply. No genuine employer charges a registration fee, security deposit or training cost. Any request for money is a scam, without exception.
Apply through the employer’s own domain. The button above points at Observe.AI’s careers portal. If you reach this role through a message or email instead, navigate to the company’s site yourself rather than following the link.
Hold back personal documents. Bank details and identity documents belong at the offer stage, confirmed over official company email — never during a chat-app conversation.
Common questions
Is this listing genuine?
Yes. The apply button links to the requisition on Observe.AI’s own applicant tracking system, not to a third-party form. TechJobs360 never charges candidates.
How current is it?
This listing was published on 2026-08-15 and is checked against the employer’s portal daily. If Observe.AI closes the requisition, the page is withdrawn. Openings can still close between checks, so treat the employer’s own portal as authoritative.
What are the eligibility requirements?
Observe.AI lists this as a 2-5 role. Exact eligibility — degree, batch year and cut-offs — is set by the employer and stated on the official posting.
How do I apply?
Use the apply button above. It opens Observe.AI’s official application form — there is no TechJobs360 step in between and no account needed here.
TechJobs360 is an independent career-information platform and is not the employer for this role. Eligibility, compensation and deadlines are set by Observe.AI and can change without notice. Always confirm current details on the official portal before applying. We never charge candidates a fee.
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To apply for this job please visit www.observe.ai.