Full Time Onsite Fresher Bengaluru, Karnataka Just posted
Indofast Energy
Indofast Energy
📍 Bengaluru, Karnataka Junior India
asicprogram manager
Role Purpose: Drive customer experience projects from idea to execution. Work closely with tech, product, operations, and vendors to improve customer journeys, integrations, and automation initiatives. Key Responsibilities: Manage CX projects end to end from requirement gathering to go live. Prepare BRDs, process flows, requirement documents, and define KPIs. Coordinate with tech teams for API integrations (basic understanding of REST/SOAP required). Work on CRM, telephony, CTI, WhatsApp, chatb…
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