Full Time Onsite Mid Highland Park, Dallas Posted 1 hour ago
eTeam, Inc.
eTeam, Inc.
📍 Highland Park, Dallas Unspecified Asia
generative ai
Must have skills: Hands-on experience with Amazon Connect implementation and administration. Experience with Amazon Bedrock and Generative AI use cases. Strong knowledge of AWS Lambda, API Gateway, IAM, CloudWatch, S3, DynamoDB, and EventBridge. Preferred skills Experience integrating CRM/ITSM platforms (e.g., Salesforce, ServiceNow) is preferred. Knowledge of contact center concepts such as IVR, routing, CTI, call recording, and agent desktop. Proficiency in Python, Node.js, or Java for server…
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