Job Description Looking For Fresher & Experience Candidates in a Renowned BPO Client @Kolkata !! Work from office. Our client is an Indian Multinational Information Technology services and consulting company. It operates as a business services provider firm. The Company provides business outsourcing and back office support solutions in banking, finance, telecom, hospitality, logistics, Information Technology, real estate, vehicles, farm equipment worldwide. Job Title: Customer Support (Voice Process) Work Location: Kolkata E-Commerce customer support – voice support. Taking calls over the phone, which involves working in different time zones. Handling customer calls and initiating the right responses to them, positively and professionally. Flexible to work in shift. Week Off: 6 days working 1 rotational shift Requirements Good Communication skills. Flexible to work in night shifts. Excellent English – both verbal and written communication skills. Knowledge of customer service principles and practices. Good technical knowledge. Qualification: Under Graduate/ Graduate/ Post Graduate. Candidate should be ready to work from office. Benefits Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist system will be provided by company Requirements Good Communication skills Flexible to work in night shifts. Excellent English – both verbal and written communication skills Knowledge of customer service principles and practices Good technical knowledge Qualification: Under Graduate/ Graduate/ Post Graduate. Candidate should have there 80-100mbps broadband connectivity
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