Business Operations Specialist


Mayo Clinic

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.


The Business Operations Specialist providers coordination and support for departments and programs in achieving operational performance. Responsible for planning, organizing, facilitating, and monitoring the activities and functions of Business Operations. providers coordination and support for business operations activities including, reporting and analytics, financial/performance management, supply/inventory management, quality monitoring and practice budgeting/planning. Assists with strategic planning, growth activities and tactical approaches to operationalize planning. This position will work collaboratively with the with regional, midwest and enterprise department resources, as well as other shared service resources within finance, supply chain, quality/safety, human resources, etc. Participates in tasks such as charge champion activities, and regulatory reporting. Provides reporting and analytics to support departmental objectives. Assists in continually evaluating processes and procedures for effectiveness and efficiency, while supporting implementation of quality improvement efforts. Participates in meetings, work sessions and presentations to ensure timely communication. Participates in program strategy, program planning, implementation plan(s)and coordinating metrics.


Bachelor’s Degree in management, business administration, health care administration, clinical care, or related field with a minimum of 2 years of related experience. Working knowledge of clinical practice/operations, data management, timeline/project management, computer/related systems are required. Must have demonstrated ability to analyze and present operational data. Knowledge of multiple computer software programs such as electronic spreadsheets, database applications and communication software. Ability to work cooperatively and communicate (written and verbal) effectively with others including non-business staff and clinicians. Ability to think critically and strategically. Must possess interpersonal skills to interact with business and clinical professionals, management, and physicians. Previous billing, accounting or finance experience in healthcare setting preferred. Demonstrated knowledge of continuous improvement methods. Must have the ability to independently manage a varied workload of projects and assignments with multiple priorities in a rapidly changing environment. Will need to take initiative to develop and implement innovative solutions to issues with significant financial and operational impact to the program. Working knowledge and understanding of performance metrics, planning and resource development/enhancement. Must have strong interpersonal skills. Excellent written and verbal communication skills, including presentation skills are required.

Exemption Status


Compensation Detail

$64,500 – $96,800 / year

Benefits Eligible



Full Time

Hours/Pay Period


Schedule Details

Monday – Friday Business Hours This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position.

Weekend Schedule

Not Applicable

International Assignment


Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Affirmative Action and Equal Opportunity Employer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.


Julie Melton

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