About the role: As a Business Operations Specialist, you will support the coordination of our invited guest keynotes and case study speakers at Gartner Conferences. You will provide operational support and analysis to the Event Sales team. Responsibilities will include but are not limited to, reviewing contracts, tracking key metrics, data analysis, new hire onboarding, and process improvement.What you’ll do: Business reportingUnderstand team initiatives to provide key analysis to VP, Event Sales Operations, and identify sales trends.Analyzes data to identify sales trends or processes and make recommendations to improve AE productivity or increase efficiency in processes.Maintain current and accurate pricing and inventory in ESM.Maintain monthly goal charts.Accurately tracks on-site renewals at events.Create contracts globally pre-event.This role is integral to the operational efficiency and effectiveness of the Gartner Speaker and Sourcing Management team.Manage daily processes in the procurement system, process invoices, and assist in vendor management.Manage budget tracking and auditing.Assist the External Speaker Management team in the collection and management of speaker promotional materials.Systems, database, and spreadsheet managementSupport our customer-facing inbox.Define and communicate sales processes, operational updates, and best practices within the region.Partner with lines of business to help drive education and productivity.Manage month- and quarter-end processes, ensuring all business is transacted and accurate.Review sales order booking process and Events Manager tool and Client Connect requirements.Build a comprehensive understanding of Client Connect, Events Manager Tool, and reporting, providing metric trending and adoption.Manage the MEA client list and ensure the team knows when new MEAs are required. Works with Legal to improve the process.Provide weekly attendee lists to the team.Support VP sponsorship sales by scheduling meetings, managing his calendar & expenses, and booking travel.What you’ll need:Bachelor’s Degree or equivalent 4-year university degree.1-2 years of professional work experience preferably in Invoicing, contract management, or Sales Support / Coordinator positions in various regions across the globe.Comprehensive knowledge of Gartner’s internal systems and reporting.Mailbox ManagementStrong Excel & PowerPoint skills.Experience and aptitude to work in databases.High sense of urgency and ability to prioritizeExceptional attention to detailProactive problem-solving skillsProven ability to master new systems and toolsOutstanding written and verbal communication skillsWhat you will get: Competitive salary, generous paid time off policy, charity match program, and more!Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP)Collaborative, team-oriented culture that embraces diversity Professional development and unlimited growth opportunities#LI-MD1#LI-Hybrid#ConferencesOperationsWho are we?At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. We’ve grown exponentially since our founding in 1979 and we’re proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.What makes Gartner a great place to work?Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we’re recognized worldwide as a great place to work year after year. We’ve been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner What we offer:Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to .Job Requisition ID:83720By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.Gartner Applicant Privacy Link: For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
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