Content Integrity (Freshers can also apply),Poshmark Inc.

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Poshmark Inc.


Confidence can sometimes hold us back from applying for a job. Here’s a secret: there’s no such thing as a “perfect” candidate. Poshmark is looking for exceptional people who want to make a positive impact through their work and help create an organization where everyone can thrive. So whatever background you bring with you, please apply if this role would make you excited to come to work every day. As a Marketplace Trust Associate you will be the front-line, ensuring and maintaining the quality and policy adherence of contents on Poshmark. This is a unique and exciting opportunity to develop a new team and to have a significant impact on the Poshmark marketplace and user experience.This is an entry level position. **Candidates must be able to do Wednesday-Sunday shift.Job skills and Qualifications Freshers only.Investigative mindset, facility in pattern recognition and a commitment to problem-solving.Sharp eye for detail.Analytical skills for sound judgment.Team player with a positive attitude.Objective mindset and ability to see multiple viewpoints.Ability to prioritize and work efficiently.Excellent communication skills.Passionate about the community and helping others. Responsibilities Review and assess flagged content on the platform.Investigate and resolve user appeals following enforcement actions.Proactively identify fraud trends and propose new processes/rules to catch these trends.Work closely with other teams to refine and create new processes for handling users who violate our content policies.Review and handle notices of alleged IP infringement from brands and other rights owners.Other duties as assigned 6-Month Accomplishments: Understand the internal tools and systems.Excel in identifying counterfeit listings and suspicious behaviors.Independently handle manual review with ease.Meet productivity and quality expectations. 12+ Month Accomplishments: Ability to handle escalated cases.Mentor and support new associates.Take on additional responsibilities in order to support operations.Ability to provide input to improve and streamline processes.