Our family of businesses: Rentokil Pest Control is the world’s leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Ranking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialises in the supply and laundering of workwear, garments and protective uniforms and equipment; focussing on top quality products and services. Our plant business; Ambius is seen as the expert in interior and exterior “landscaping”; operating across the US, Europe, Asia & Pacific. Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies. GENERAL DUTIES & RESPONSIBILITIES 1. Follow-up – Payment collection for Pan India Clients. 2. Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or contracts. 3. Ensure customers pay within their agreed payment terms, chasing payments if necessary, as per the company’s debt collection procedure 4. Making personal visits to customer for reconciliation & Payment Collection. 5. Regular customer account reconciliations 6. Monitoring debtor balances to ensure a reduction in debtors DSO 7. Responsible for meeting targets in monthly receivables and keeping bad debt to a minimum 8. Hold weekly/monthly credit review meetings with Sales & operation Team 9. Handle disputed bills and negotiate to bring payment within the agreed terms 10. Respond promptly and completely to both client and internal enquiries 11. Propose write off of irrecoverable receivables 12. Take necessary actions on need based in the cases of any payment disputes even legally if required in consultation with CFO 13. Statutory Compliance & payments 14. Understand the PO terms & condition and apply in company system. 15. Checking contract/agreement terms & condition as well as deciding contract Value with coordinate Sales Team & Finance Manager. 16. Handling Vendor Registration procedure. 17. Making track of Renewal of contract/Projects. 18. Taking care and maintaining client database, coordinating with technical team for solving customer problem, receipt of mails. 19. Making track & control for Invoice Submission. 20. Advise customers of necessary actions and strategies for debt repayment. 21. Some Critical situation of collection I will solve the issue at client level & negotiate with client. 22. Understand and map the Payment Process at the Customers end. 23. Providing reports to management regarding the debtor’s position. 24. Making a track of NEFT /RTGS payment and taken responsibility to adjust the payment in system as per payment advice. 25. Handling process of Passing Credit and Debit Notes CORE COMPETENCIES Assertive and Self Confident Positive Attitude Takes pride in their work Ability to work Independently Requirements OTHER REQUIREMENTS Prior knowledge of Accounts & Administration will be added advantage Should be able to converse well in English & Regional language Proficient in MS Office (Expertise in Excel) Benefits Are you interested? Here’s what you can expect when you join us… Annual Performance Based Bonus Group Mediclaim Insurance Policy Travel Reimbursement .
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