Insidea
CRM & AI Solutions Specialist at Insidea
Insidea is hiring a CRM & AI Solutions Specialist in Mumbai, Maharashtra, India. The role details below come from the employer’s posting. You apply on the employer’s own site, and TechJobs360 never charges candidates.
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1. Job details
Insidea
CRM & AI Solutions Specialist
Mumbai, Maharashtra, India
Not disclosed by employer
See the job description
On the employer’s site
2. Job description from Insidea
Company Description
At INSIDEA, we are a fully remote organisation, hiring top talents from across the globe to deliver exceptional digital marketing and HubSpot solutions. Our diverse services are designed to enhance your brand’s online presence and drive real, measurable growth. From marketing optimization and content creation to full-scale HubSpot integration, we provide a holistic approach to transform your digital experience and maximize performance.
We are proud to be a Top 10 Elite HubSpot Solutions Partner, a key milestone in our journey with HubSpot.
To learn more about INSIDEA please visit www.insidea.com
Job Description
We are looking for a smart, proactive, and tech-savvy CRM & AI Solutions Specialist who enjoys working with clients, exploring new technologies, and finding innovative solutions to business challenges. The ideal candidate should be an excellent communicator, comfortable handling client interactions, and capable of independently researching, learning, and implementing solutions. This role is ideal for someone who is curious about AI, interested in CRM platforms.
Job Responsibilities:
Client Communication & Onboarding
Handle client calls, onboarding sessions, and discussions confidently.
Understand client requirements and provide practical solutions.
Communicate effectively with clients and internal teams.
CRM & Business Tools
Work with CRM platforms like HubSpot, Apollo, Aircall, or similar tools.
Support CRM setup, integrations, and workflow improvements.
Troubleshoot issues and identify solutions independently.
AI Tools & Automation
Explore AI tools to improve efficiency and automate workflows.
Identify opportunities to implement AI-driven solutions.
Stay updated with emerging AI technologies.
Research & Problem-Solving
Independently research tools, challenges, and solutions.
Take ownership of tasks and ensure timely execution.
Demonstrate curiosity, adaptability, and a proactive approach.
Qualifications
Excellent verbal and written communication skills.
Confidence in handling client-facing conversations and onboarding sessions.
Strong problem-solving, analytical, and research skills.
A proactive, self-driven mindset with the ability to work independently.
Genuine interest in AI, automation, and emerging technologies.
Ability to quickly understand and adapt to new software and business tools.
Strong organizational skills and the ability to manage multiple responsibilities.
A solution-oriented approach with a strong sense of ownership and accountability.
Additional Information
Good to Have:
Hands-on experience with HubSpot (highly preferred).
Familiarity with Apollo, Aircall, Salesforce, Zoho, or other CRM platforms.
Experience using AI tools such as ChatGPT, Claude, or similar platforms.
Basic understanding of APIs, integrations, automation, or technical workflows.
Previous experience in client onboarding, CRM implementation, customer success, or technical support.
3. Skills that usually matter in data and AI roles
General guidance from TechJobs360, not part of Insidea’s posting. The job description above is what counts for this role.
| Area | What to be comfortable with |
|---|---|
| Languages | Python, SQL, Scala |
| Frameworks & tools | Spark, pandas, PyTorch / TensorFlow, Airflow, a cloud data warehouse |
| Computer science basics | Data structures, algorithms, complexity |
| Ways of working | Version control, code review, testing, reading other people's code |
4. How to prepare for a CRM & AI Solutions Specialist interview
Interview formats differ by company and team, so confirm the rounds with the recruiter. Most hiring loops for roles like this cover:
A recruiter call or an online test. Read the job description twice and be ready to explain how your experience matches it.
Often coding problems on arrays, strings, trees, graphs or dynamic programming, solved while you explain your thinking.
Often design and trade-off questions sized to the role: an API, a component, or a small system.
Answer with the STAR method (Situation, Task, Action, Result). Prepare two or three real stories: a hard problem you solved, a disagreement you handled, and something you learned quickly.
5. Take-home pay example (FY 2026–27, new tax regime)
An example for two common package sizes, not this job’s salary. Under the new tax regime (Section 115BAC) salaried employees get a standard deduction of ₹75,000.
| Component | Example: ₹12 LPA | Example: ₹24 LPA |
|---|---|---|
| Basic salary (40% of CTC) | ₹40,000 / mo | ₹80,000 / mo |
| Employee EPF (12% of basic) | -₹4,800 / mo | -₹9,600 / mo |
| Income tax (TDS) | -₹6,933 / mo | -₹32,450 / mo |
| Professional tax | -₹200 / mo | -₹200 / mo |
| Approx. in-hand | ₹81,344 / mo | ₹1,44,304 / mo |
Work out the take-home pay for your own offer, in either tax regime.
6. Questions and how to apply
How do I apply?
Use the apply button below. It opens Insidea’s own application page.
Does TechJobs360 recruit for this job or charge a fee?
No. We list openings from employers’ career sites. Insidea runs the hiring, and nobody should ask you to pay to apply.
Is this job still open?
We check listings against the employer’s page every day and take down jobs that have closed.
Should I apply if I don’t match every requirement?
Usually yes, if you meet most of the core requirements and can show you learn quickly. A referral from someone on the team can help your resume get read.
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