SiteMinder
Looking for a Customer Onboarding Specialist – German role? a leading employer is hiring in multiple locations, and this listing is live on TechJobs360 with full job details, responsibilities and application steps below.
🏢 Company: SiteMinder📍 Location: Spain🌍 Region: Europe📡 Source: Himalayas
Job Description
Customer Onboarding Specialist provides software training to hotel customers across Europe via screenshare, chat, and phone. The role requires a passion for providing a positive customer experience, language skills in English and German, and proven customer service experience.
Requirements
- Qualify customer requirements, identify the appropriate set up requirements, and prepare customers for core product implementation
- Deliver high-standard customer training on SiteMinder‘s product via digital communication platform
- Clearly communicate support procedures to customers to ensure ongoing satisfaction
- Take ownership of customer issues and respond to resolve problems
- Drive customer projects forward, taking ownership of each project meeting its objectives
Benefits
- Equity packages
- Hybrid working model
- Mental health and well-being initiatives
- Generous parental leave policy
- Paid birthday, study, and volunteering leave
- Sponsored social clubs, team events, and celebrations
- Employee Resource Groups (ERG)
Originally posted on Himalayas
To apply for this job please visit himalayas.app.