Customer Support Executive Male Fresher Jaipur

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Key Responsibilities Customer Interaction Interact with customers via phone email and chat to address inquiries resolve issues and provide assistance Issue Resolution Troubleshoot and resolve customer problems with a focus on firstcontact resolution Escalate complex issues to the appropriate department Product Knowledge Develop a strong understanding of our products/services to effectively address customer queries and provide accurate information Documentation Maintain detailed and accurate records of customer interactions transactions and resolutions Customer Feedback Gather customer feedback and insights to contribute to continuous improvement in our products and services Requirements Education Bcom or Btech (Fresher) Location Jaipur only immideate joiner IT sales, Channel Sales

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