Customer Support Network Engineer

Engage in direct communication with NETGEAR customers via phone, chat, and email. The agent will assist customers with home mesh-wireless-network initial setup and configurations. The agent will assist customers with home extender and powerline adapter initial setup and configurations. The agent will assist customers with home extended or advanced home networking configurations. The agent will confirm product expected behavior and troubleshoot as needed. Actively promote the use of NETGEAR mobi…