Customer support voice-Freshers/Exp-Kolkata,2coms

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Our client is One of India’s Largest BPO Company. Our Company operates as a business servicesprovider firm. The Company provides business outsourcing and backoffice support solutions in banking, finance, telecom, healthcare, travel,hospitality, retail, consumer goods, oil, gas, and technology sectors worldwide.Designation:ProcessExecutiveJob Role:E-Commerce customer support – voice support.Taking calls over the phone, which involvesworking in different time zones.Handling customer calls andinitiating the right responses to them, positively and professionally.Flexible to work in shift.RequirementsExcellent English – In both verbal andwritten communication skills.Knowledge of customer service principlesand practices.Good technical knowledge.Experience: Any Fresher & experienced in customer service role.Shift : Rotational Shift / Flexible to work in Night shifts.Education : Any undergraduate / Graduate / Post Graduate can apply.BenefitsDrop is available only during odd hours provided the candidate is within the transport boundary.