Customer Support voice – UK Captive Telecom – Freshers Apply – Gurgaon (Rotational Shift),2coms

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2coms

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Greetings,Excellent Opportunity for Freshers for International Voice Support opening in a top leading MNC (UK Telecom captive) – Gurgaon.Our Client is a multinational telecommunications holding company headquartered in London. It is the largest provider of fixed-line, broadband and mobile services in the UK, and also provides subscription television and IT services.Job Title: Customer Support Advisor – (Voice)Work from Office – GurgaonCandidate should be a Fresher Graduate with no experience and no PF & ESI.RequirementsJob Requirement-Candidate should have,1. Good Communication skills.2. Handling customer over the calls which involves working in different time zones.3. Communicate from Global clients and initiate the right responses to them, positively and professionally.4. Flexible to work in shifts.5. Excellent English – both verbal and written communication skills.6. Knowledge of customer service principles and practices.7. Good technical knowledge.Qualification: Graduate onlyExperience: FresherShift: Rotational (24/7 shift)Week Off: 2 days rotational week offBenefitsBoth Side CABChance to working with captive unit.Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.