Polymarket
Data and Analytics Lead at Polymarket
Polymarket is hiring a Data and Analytics Lead in Remote. The role details below come from the employer’s posting. You apply on the employer’s own site, and TechJobs360 never charges candidates.
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1. Job details
Polymarket
Data and Analytics Lead
Remote
$250K – $275K
See the job description
On the employer’s site
2. Job description from Polymarket
ABOUT POLYMARKET
Polymarket is the world's largest prediction market platform. We enable individuals to express views on real-world events by trading on outcomes across politics, economics, sports, culture, and current affairs. Built as a peer-to-peer marketplace with no centralized "house," Polymarket aggregates diverse opinions into transparent, market-based probabilities that reflect collective expectations about the future.
We're growing fast, both in terms of volume ($21B traded in 2025) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire.
ABOUT THE ROLE
CX generates some of the richest data at Polymarket: every contact, every resolution, every point of friction. Right now, that data isn't working hard enough. You'll change that.
You'll build the CX data and analytics function from the ground up. That means defining the metrics that matter, creating a single source of truth for service levels, CSAT, contact rate, handle time, and first-contact resolution, and delivering the reporting and insight that CX leadership actually uses to make decisions. You'll lead the Analytics Engineers on the CX team and serve as the primary connection point to Polymarket's central data engineering team.
This is a builder role. The function doesn't exist yet in any mature form, and you'll be setting the vision, the roadmap, and the standards. You should be as comfortable writing SQL to diagnose a contact spike as you are presenting findings to a VP. If an insight doesn't change a decision, it doesn't count.
WHAT YOU'LL DO
– Define and own the CX metrics layer: service levels, CSAT, handle time, first-contact resolution, contact rate, and the dbt models that power them.
– Write SQL and build data models to diagnose contact rate spikes, identify friction points, and surface root causes to the teams who can fix them.
– Lead and develop the Analytics Engineering team: set priorities, review work, and make sure output maps directly to CX team needs.
– Partner with Polymarket's central data team to build the pipelines and shared infrastructure CX depends on, and unblock that work when it stalls.
– Deliver weekly metrics summaries and insight packages to CX leadership, with clear recommendations, not just charts.
– Build the measurement framework for AI agents and automation across CX, so the team knows what's working, what isn't, and where to invest next.
– Apply forecasting and modeling to operational problems like staffing, contact driver classification, and AI deflection rates.
WHAT WE'RE LOOKING FOR
– 6+ years in analytics or data science, with at least 2 years leading an analytics team.
– Expert SQL, hands-on dbt experience, and fluency in at least one modern BI tool (Looker, Tableau, Mode, Hex, or similar).
– A track record of building an analytics function or data model from scratch, not just inheriting one.
– Experience working with customer support data and systems, and an understanding of the metrics that matter in a CX context.
– Strong data storytelling for executive audiences: you can turn a complex analysis into a clear recommendation.
– Comfortable working directly with engineering and data platform teams to get pipeline and infrastructure work done.
– (Plus) Experience with NLP or LLM-based approaches to ticket classification or contact driver analysis.
– (Plus) Background in fintech, crypto, or trading platforms.
BENEFITS
– Competitive salary & equity
– Unlimited PTO
– Full Health, Vision, & Dental coverage
– 401k match
– Hardware setup: new MacBook Pro, big display, & accessories
PAY TRANSPARENCY
Base salary range: $250,000 to $275,000, plus equity and benefits.
This is a good-faith range for the level we're hiring at. Experience varies widely within a title here, so if your expectations fall outside it, reach out anyway. We're always happy to talk it through.
3. Skills that usually matter in data and AI roles
General guidance from TechJobs360, not part of Polymarket’s posting. The job description above is what counts for this role.
| Area | What to be comfortable with |
|---|---|
| Languages | Python, SQL, Scala |
| Frameworks & tools | Spark, pandas, PyTorch / TensorFlow, Airflow, a cloud data warehouse |
| Computer science basics | Data structures, algorithms, complexity |
| Ways of working | Version control, code review, testing, reading other people's code |
4. How to prepare for a Data and Analytics Lead interview
Interview formats differ by company and team, so confirm the rounds with the recruiter. Most hiring loops for roles like this cover:
A recruiter call or an online test. Read the job description twice and be ready to explain how your experience matches it.
Often coding problems on arrays, strings, trees, graphs or dynamic programming, solved while you explain your thinking.
Often design and trade-off questions sized to the role: an API, a component, or a small system.
Answer with the STAR method (Situation, Task, Action, Result). Prepare two or three real stories: a hard problem you solved, a disagreement you handled, and something you learned quickly.
5. Take-home pay example (FY 2026–27, new tax regime)
An example for two common package sizes, not this job’s salary. Under the new tax regime (Section 115BAC) salaried employees get a standard deduction of ₹75,000.
| Component | Example: ₹12 LPA | Example: ₹24 LPA |
|---|---|---|
| Basic salary (40% of CTC) | ₹40,000 / mo | ₹80,000 / mo |
| Employee EPF (12% of basic) | -₹4,800 / mo | -₹9,600 / mo |
| Income tax (TDS) | -₹6,933 / mo | -₹32,450 / mo |
| Professional tax | -₹200 / mo | -₹200 / mo |
| Approx. in-hand | ₹81,344 / mo | ₹1,44,304 / mo |
Work out the take-home pay for your own offer, in either tax regime.
6. Questions and how to apply
How do I apply?
Use the apply button below. It opens Polymarket’s own application page.
Does TechJobs360 recruit for this job or charge a fee?
No. We list openings from employers’ career sites. Polymarket runs the hiring, and nobody should ask you to pay to apply.
Is this job still open?
We check listings against the employer’s page every day and take down jobs that have closed.
Should I apply if I don’t match every requirement?
Usually yes, if you meet most of the core requirements and can show you learn quickly. A referral from someone on the team can help your resume get read.
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