Desktop Support Engineer with 1 Year to 2 Years Experience

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Hi All, We are looking for Desktop Support Engineer with 0 to 1 year experience for Vadodara location. Candidate with excellent technical and troubleshooting skills. Morning Shift Roles and Responsibilities • Provide IT assistance to in-house users for Desktop/Laptop /installation of operating system. • Installation of Microsoft Operating system, MS office, Office 365 licenses apps and activation. • Mail configuration in Desktop/laptop systems and mobile. • Antivirus installation & patch update at the client end. • Raise ticket with OEM for faulty asset replacement. • Asset Inventory management • Keep stock of IT Assets like mouse, keyboard, and replenish when needed • Primary troubleshooting of printers. • Toner/Cartridge installation support. • Raise ticket with OEM for repair of printer under warranty support. • Resolving the networking related problems, like connectivity problems, patch cord problems, Network configuration problem and Network IP conflicts etc. • Basic Wi-Fi Router installation and configuration. • Ticket raise to ISP whenever Internet link down. • Regular cleaning and maintenance of cameras by AMC vendor.

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