Zscaler
Zscaler is hiring a Director, Site Reliability Engineering (Production Engineering) in Bangalore, IND. The salary has not been published by the employer. Everything below comes from the employer’s own posting, with the apply link going directly to their careers portal.
About this role
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.
We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.
Role
We are looking for a Director, Site Reliability Engineering to join our team. This is a Hybrid (Bangalore) role, reporting to the VP, Engineering in the Cloud Infrastructure & Operations department.
In this role, you will lead our SRE teams in driving 99.99%+ availability across a cloud platform processing hundreds of billions of daily transactions. You will own system architecture, automated incident mitigation, and 24/7 operational reliability while scaling top engineering talent and aligning teams across India and global HQ.
What you’ll do (Role Expectations)
• Take end-to-end operational accountability for the availability, latency, and performance of Tier-0 and Tier-1 internally facing platforms and backend infrastructure
• Enforce multi-nines SLAs, SLOs, and error budgets across services while driving engineering initiatives to measurably reduce MTTD, MTTA, and MTTR
• Oversee capacity planning, resource forecasting, and efficiency efforts to ensure key infrastructure scales reliably
• Implement high-signal alerting frameworks and actionable runbooks, minimizing alert fatigue while ensuring zero unmonitored blind spots
• Lead Production Engineering across India, driving operational rigor while coaching technical leadership on strategy, decision-making, and organizational scaling
Who You Are (Success Profile)
• You act like an owner with a strong bias for action, operating with integrity, caring genuinely about outcomes, and navigating seamlessly between high-level strategy and hands-on execution.
• You are a high-trust collaborator who is ambitious for the team, embracing a challenge culture through ongoing, respectful feedback to build trust and accelerate shared success.
• You are customer-obsessed, building deep empathy for internal and external customers to anchor decisions in solving real-world problems and championing their needs from start to finish.
• You are driven by innovation and energized by solving complex technical challenges, bringing deep curiosity and a constant search for better, more secure, and scalable solutions.
• You lead with integrity, holding yourself and others to high standards of accountability while matching your words with consistent, transparent action.
What We’re Looking for (Minimum Qualifications)
• Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
• 12+ years of engineering experience, including 5+ years managing engineering managers and distributed teams, with a proven track record as a site leader scaling and inspiring teams
• Proven track record of operating effectively within globally distributed engineering teams, partnering closely with US-based leadership and stakeholders
• Deep understanding of modern observability architectures—including distributed tracing, high-cardinality metrics…
Links directly to the employer’s own application form. Free to apply.
What the pay looks like
Zscaler has not published a salary for this role. That is normal — many employers only discuss pay once you reach the offer stage. Ask the recruiter for the range early so you do not spend weeks on a process that cannot meet your number.
Whatever figure you are quoted is CTC, not take-home. Employer PF, gratuity and any variable component sit inside it. Our in-hand salary calculator converts a CTC figure into a realistic monthly number.
Before you apply
Never pay to apply. No genuine employer charges a registration fee, security deposit or training cost. Any request for money is a scam, without exception.
Apply through the employer’s own domain. The button above points at Zscaler’s careers portal. If you reach this role through a message or email instead, navigate to the company’s site yourself rather than following the link.
Hold back personal documents. Bank details and identity documents belong at the offer stage, confirmed over official company email — never during a chat-app conversation.
Common questions
Is this listing genuine?
Yes. The apply button links to the requisition on Zscaler’s own applicant tracking system, not to a third-party form. TechJobs360 never charges candidates.
How current is it?
This listing was published on 2026-09-29 and is checked against the employer’s portal daily. If Zscaler closes the requisition, the page is withdrawn. Openings can still close between checks, so treat the employer’s own portal as authoritative.
What are the eligibility requirements?
Zscaler lists this as a 10+ role. Exact eligibility — degree, batch year and cut-offs — is set by the employer and stated on the official posting.
How do I apply?
Use the apply button above. It opens Zscaler’s official application form — there is no TechJobs360 step in between and no account needed here.
TechJobs360 is an independent career-information platform and is not the employer for this role. Eligibility, compensation and deadlines are set by Zscaler and can change without notice. Always confirm current details on the official portal before applying. We never charge candidates a fee.
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