0 to 3 years with Engineering / telecommunication / IT profile Job Description Non-coding profile Resolve operational problems within the defined schedules and service level agreements. Develop preventive measures and document issue resolution procedures. Monitor system operations and troubleshoot problems. Analysis of application provided logs and errors Address customer issues promptly and accurately. Creation and quality control on cloud files. Data clearing support (All DCH level 1 issues) UAT Testing & Implementation RAP/TAP/Mediation file handling Rerating/recycling of CDRs User application access review Process documentation. Benefits Health Insurance Provident Fund, Gratuity 5 days working (Monday-Friday)
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