Full Time Onsite Mid Pune, Maharashtra Posted 2 hours ago
Zensar Technologies
Zensar Technologies
📍 Pune, Maharashtra Unspecified India
Description Job Description: Genesys Contact CX Support Specialist The Genesys Contact CX Support Specialist will be responsible for providing Level-2/3 support services, ensuring adherence to agreed service levels (SLA) with regard to Response Time and Restoration Time targets. you will play a pivotal role in designing, implementing, and managing our Genesys Cloud CX environment, ensuring it meets the evolving needs of our organization. Required Qualifications • Extensive & core experience wor…
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