JR0255584 Senior Analyst- Product Support (1-3 years of Exp)- Location-Indore-Rotation Shift,Fis

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Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0%Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.About the teamWe are part of Merchant Acquiring domain and work on the world’s leading platform in this area. As a Worldpay total technical support desk, we are responsible for integrated payment application for one of the largest payment acquirer for UK customer. Proficiency on handling technical queries raised by customer related to our integrated on-desktop & cloud based applicationWhat you will be doing- ResponsibilitiesA candidate should be self & continuous learner, proactive in taking the ownership and serve customer and a good team player.Working on Salesforce casesBasic of SQL, Excel,Communication with customer (UK based over the calls) & emails,Technical support.What you will bring – Should have 1-3 years of experience.Basic of SQL, Excel,.quick & self-learner, proactive,Self- motivatedAble to gauge the technical knowledge during training and translate the same into best-in-class customer supportAdaptable to 24*7 shifts.What we offer you The chance to work on some of the most challenging, relevant issues in financial services & technology leveraging industry leading technologies/productsA range of benefits designed to help support your lifestyle and wellbeingA multi-faceted job with a broad spectrum of responsibilitiesA modern international work environment and a dedicated and innovative teamA broad range of professional education and personal development possibilities – FISis your final career step!A work environment built on collaboration, flexibility and respectA competitive salary and benefits.Great work spaces with dedicated and motivated colleagues along with varied and challenging work to help you grow your technical skillsetPrivacy StatementSourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.#pridepass

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