Laptop Support Engineer -Freshers,Digital Suppliers

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  • Digital Suppliers, a leading player in the computer hardware industry, is looking for a Laptop Support Engineer to join our team. As a Laptop Support Engineer, you will play a critical role in ensuring our laptops are functioning optimally. This job is ideal for freshers looking to start their career in computer hardware, with a passion for problem-solving and customer service. Responsibilities Diagnose and resolve technical hardware and software issues related to laptops. Install and configure software applications and operating systems on laptops. Collaborate with the IT team to ensure laptops are integrated into the company’s network. Maintain an accurate inventory of laptops and related hardware. Provide technical support and training to end-users on laptop-related issues. Keep up-to-date with the latest laptop technology and trends. Document all incidents and service requests in the company’s ticketing system. Requirements Bachelor’s degree in Computer Science or related field. Excellent problem-solving skills with a strong attention to detail. Good knowledge of laptop hardware and peripherals. Knowledge of Windows and MacOS operating systems. Familiarity with remote support tools such as TeamViewer. Good interpersonal and customer service skills. Ability to work independently and in a team environment.