Network Engineer L1

Brief roles and responsibilities of resources are as given- Monitor all allotted branches links with due diligence and take follow-up with their backend team for immediate restoration of all such downlinks as per the SLA uptime. Contact branches end users to understand the problem while identifying fault. Allocate the down-call to all concerned Zonal engineers for immediate action. Responsible for all technical issues concerning the network. Point of contact for all technical queries and fault …