Product Manager


PeopleSERVE, Inc.

Product Manager

Job Description & Duties:

Lead the development of a product vision, then drive a process to bring that vision to life

Collaborate with key stakeholders to ensure that they understand the vision for the product

Champion the needs of the customer and business goals throughout the execution of a project

Lead the prioritization of features and understand the art of sequencing their delivery within an agile framework

Partner with IT on development, testing & implementation plans, as well as internal communications & deployment plans

Work with development teams and technical leads to determine scope and priorities for product development cycles

Develop appropriately detailed specifications for product features so that they are clearly understood by the development teams

Inspire and motivate the development teams to deliver innovative and exciting solutions with an appropriate sense of urgency

Act as an ambassador for the product internally and as the primary contact for queries related to the product

Ensure both quality and functional goals are met with each sprint

Communicate detailed requirements, epics, and stories to ensure schedules are followed for short-term requirements aligned to long-term plan

Partner to ensure integrity is maintained throughout program lifecycle and ensure market and business needs are satisfied

Interpret and adhere to standard legal, compliance, and business rules during program design and development

The role will involve hands on work in terms of writing functional stories, acceptance criteria, testing and analysis and will follow Agile ceremonies (Release Planning, Sprint planning/ Retro / Review, etc.) and principles throughout the product development phases

Synthesize business requirements, identify areas of uncertainty, recommend solutions, gather buy-in from relevant stakeholders, roll solution out to team, shepherd feature through development and review code before rollout

Develop metrics to measure success of program features, analyze results, and partner across the organization to develop action plans and enhancement recommendations


Responsible for all aspects of the development/implementation of a systems project or program involving department or cross-functional teams focused on the delivery of a computer-based system from the design process through a finished state for internal/external customers

Provides a single point of contact for projects

Takes projects from original concept through final implementation

Interfaces with all areas affected by the project including end users, computer services, and client services

Defines project scope and objectives

Oversees/coordinates all aspects of project and serves as project manager between clients, systems, line management and other departments

Plans and directs schedules as well as project budgets

Monitors the product/program/project from initiation through delivery, interfacing with customer on technical and non-technical matters

Assesses project issues and develops resolutions to meet productivity, quality, and client-satisfaction goals

Develops detailed work plans, schedules, project estimates, resource plans, budgets, and status reports

Conducts project meetings and is responsible for project deliverables

Manages the integration of vendor tasks, and tracks and reviews vendor deliverables

May provide technical/analytical guidance to project team

Recommends/takes action to direct the analysis of and solution to problems

To apply for this job please visit