Project Manager


Sparkle Genius LLC

The Project Manager will be responsible for managing projects that support upgrades and replacements of enterprise technology systems, conducting discussions, and workshops with a broad audience of stakeholders.

Essential Duties:
Manage assigned projects (including planning, monitoring, and controlling) from concept through execution
Organize project activities into manageable work efforts and determine an effective approach to completing the work, as outlined in project plans Collaborate with staff across all levels to ensure high-quality deliverables and excellence in client satisfaction
Coordinate and adjust work efforts with the team to ensure that work is completed within parameters of the agreed-to schedule
Monitor and report on project activities
Manage business process re-engineering initiatives
Recommend process changes that remove silos and foster collaboration, efficiency, and modernization in operations
Conduct and facilitate Business Process Mapping (BPM) sessions
Document current as-is business processes, capturing redundancies, gaps and inefficiencies
Provide an analysis of processes including gaps, value propositions and recommendations
Provide an assessment of capabilities and limitations of current and proposed business practices using industry best practices
Document the envisioned to-be business processes (mapped) to the appropriate solution
Document additional business processes /practices as needed Review city ordinances and state code for alignment with current and new business processes and operating procedures
Develop centralize document management system
Perform other related duties as assigned Qualifications
BA/BS degree or higher in Business, Technology, or related field of study is required
PMP designation and/or Agile Scrum Master Certification is preferred
Advanced proficiency in project management concepts, especially the coordination of cross-functional projects.
10+ years relevant project management experience developing, managing, and implementing multi-disciplinary project deliverables with minimal supervision preferably in utilities and government
Extensive experience conducting stakeholder interviews, workshops, and managing process re-engineering initiatives
Excellent oral and written communication skills
Advanced proficiency in Microsoft Office Suite especially in Visio, PowerPoint, TEAMs, and Project Management software
Knowledge / experience in CIS/CRM/Field Services systems and operations preferably in government and utility operations
High degree in professionalism and confidentiality in all aspects of the position
Ability to lead meetings and discussions with employees in all roles and levels Ability to successfully manage project schedules and workload

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