Job Description• Diploma/Graduate• Experience with 1 Years to 3 Years in same or related• Preference for Domain specific certifications such as, various MCSA, MCSE. etc.• Maintain QOS policies and network traffic• knowledge of Windows Operating Systems (mainly Windows 10 /11)• knowledge of Windows Server from 2012R2 to 2022• Support on issues related to installation of public facing certificates, internal certificates, monitor certificate expiration, etc.)• Group policy, site to site connectivity, domain trust, systems management• Configure and maintain proxy server, adding rules, new domains, dealing with policies, coordinating with InfoSec on execution• Maintain versions, connectivity to IIS• Configure new, updating firmware, policy changes• Configuration based, version based, policy based issues are handled• Support all issues E.g. (install, update and s/w configuration)• keep server running and install license• Build new applications, add new group for access, Create groups, handle SSO• Support on setting up the machine and connectivity• Support New scope, changing scope, expanding scope• Support on Cleaning up old records, adding new records, syncing records between different server• Maintain connectivity between DUO and anything it has to be connected to• Support on non-working components, adding users, adding rules and troubleshooting, PGP key management• Maintain keys, maintain connectivity to servers and AD• Build and manage network access policies, radius authentication, configuration, network connectivity to and from.• Work Issues related to connectivity to data warehouse• Support on issues related to Server running slowly, scaling issues• knowledge of Microsoft Server Technologies (Exchange, SQL etc.)• Skill to Manage Physical and Virtual Servers in a large environment typically 100+ Servers.• Relevant Server Management experience of 1 to 3 years.• Knowledge of ITIL Preferred.• Experience in handling Servers across multiple OS flavours.• Experience on configuration and troubleshooting of Windows Clusters • Experience on troubleshooting DHCP and DNS Services.• Knowledge of networking fundamentals.• Experience in tracking server activity, performing upgrades of software, addressing technical problems.• Good Documentation Skills preferred. • Coordination with external vendor for the Issue resolution and solution optimization.• Accountable for ensuring SLA adherence with on time ticket acceptance and closures.• Inventory Updates and EPO Compliance.• Ready to work in Rotational shifts(24×5).• Required to prepare Technical SOP’s and bring in improvements.QualificationsBachelor’s DegreeAdditional Information
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