ISite Technologies Inc
Seller Systems Support – Techno-Functional L1 Support Role Overview Serve as the first point of contact for support requests raised by Sales users for the client’s GTMS tools, including Salesforce (Sales Cycle, custom CPQ, contracting, case flows), client-approved external applications, and in-house tools and platforms. Key Responsibilities Provide Level 1 techno-functional support across the above tools and platforms. Monitor incoming support tickets and ensure timely acknowledgment, investiga…
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