Senior Analyst – Data Governance & Management at American Express

In U.S. Consumer Services (USCS), our product is Membership—delivering benefits

and services that are essential to our Card Members across travel, dining,

entertainment, and retail. We compete by providing a differentiated Membership

experience that drives loyalty and long-term growth. USCS brings this to life

through our premium, cobrand, cash back, and lending portfolios, Membership

Rewards, Travel & Lifestyle Services, the Centurion Lounge network, Global

Dining, U.S. Consumer Banking, Amex Offers, Amex Ads, and best-in-class

marketing programs.

The USCS Data Office is responsible for advancing data governance and data risk

management across USCS. The team partners across Business, Technology, Risk, and

Enterprise Data Management to strengthen the control environment, improve data

quality, and support effective management of data as a strategic asset.

The Senior Analyst, Data Governance & Management will support execution of a

scalable, preventative, and insight-driven approach to data risk management

across USCS. Working closely with partners across Business, Technology, Risk,

and the Data Office, this role will help identify, assess, monitor, and mitigate

data risks while contributing to control implementation, issue remediation, and

continuous improvement efforts that strengthen the overall data control

environment.

RESPONSIBILITIES

* Execute data risk management activities across business processes, systems,

and data assets within USCS, including risk assessments, issue management,

and remediation efforts.

* Partner with Business, Technology, Risk, and Data Office teams to identify

and mitigate data risks, proactively resolve dependencies, and drive shared

outcomes.

* Analyze data, controls, and processes to identify risk trends, control gaps,

root causes, and opportunities to strengthen the control environment.

* Support implementation and monitoring of data controls that improve data

quality, stewardship, lineage, and policy adherence.

* Develop reporting and insights that communicate data risk, control

performance, and business impact to support informed decision-making.

* Support identification and documentation of critical data elements, data

flows, and key data dependencies.

* Maintain documentation and evidence supporting effective risk management,

governance, and regulatory compliance.

* Identify and apply opportunities to use Artificial Intelligence (AI),

Generative AI, and automation to simplify processes, improve efficiency, and

deliver measurable business and risk management outcomes.

QUALIFICATIONS

* 1–3 years of experience in analytics, risk management, controls, technology,

operations, or a related discipline.

* Strong analytical and problem-solving skills with the ability to identify

trends, risks, root causes, and actionable insights from data.

* Strong written and verbal communication skills, including the ability to

explain business and risk impacts clearly.

* Demonstrated ability to manage multiple priorities, proactively identify

dependencies, and collaborate across teams to deliver results.

* Understanding of Artificial Intelligence (AI), Generative AI, and automation,

including their practical application to business processes, data governance,

or risk management.

Preferred Qualifications:

* Bachelor's degree in Information Systems, Data Analytics, Computer Science,

Business, Risk Management, Finance, or a related field.

* Experience in financial services or another highly regulated industry.

* Familiarity with data management concepts including data quality, lineage,

metadata, stewardship, and governance.

* Knowledge of enterprise risk, operational risk, issue management, or control

frameworks.

* Experience with reporting, analytics, or data visualization tools, including

SQL and programming languages such as Python, Java, or Shell scripting.

* Familiarity with big data technologies, cloud-based data platforms, or modern

data ecosystems, including Google Cloud Platform (GCP) and BigQuery.

At American Express, our culture is built on a 175-year history of

innovation, shared values

[https://www.americanexpress.com/en-us/company/who-we-are/]and Leadership

Behaviors, and an unwavering commitment to back our customers, communities, and

colleagues. From delivering differentiated products to providing world-class

customer service, we operate with a strong risk mindset, ensuring we continue to

uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive

support for your holistic well-being and many opportunities to learn new skills,

develop as a leader, and grow your career. Here, your voice and ideas matter,

your work makes an impact, and together, you will help us define the future of

American Express.

We back you with benefits that support your holistic well-being so you can be

and deliver your best. This means caring for you and your loved ones' physical,

financial, and mental health, as well as providing the flexibility you need to

thrive personally and professionally:

* Competitive base salaries

* Bonus incentives

* Support for financial-well-being and retirement

* Comprehensive medical, dental, vision, life insurance, and disability

benefits (depending on location)

* Flexible working model with hybrid, onsite or virtual arrangements depending

on role and business need

* Generous paid parental leave policies (depending on your location)

* Free access to global on-site wellness centers staffed with nurses and

doctors (depending on location)

* Free and confidential counseling support through our Healthy Minds program

* Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions

without regard to race, color, religion, sex, sexual orientation, gender

identity, national origin, veteran status, disability status, age, or any other

status protected by law.

Offer of employment with American Express is conditioned upon the successful

completion of a background verification check, subject to applicable laws and

regulations.