Senior Associate – Investigations

 Lead investigations into misconduct, fraud, theft, and policy violations end to end, from intake to
closed report
● Gather evidence through interviews, document review, and data analysis, ensuring everything is
obtained legally and ethically
● Analyze findings to identify root cause, patterns, and systemic risk, not just resolve individual
cases
● Write investigation reports clear enough for executive leadership and, where needed, law
enforcement authorities
● Recommend corrective actions based on root-cause analysis
● Partner with Legal, HR, Ops, and Finance on case-specific escalations and legal follow-through
● Work directly with Zonal, Cluster, and Area teams on high-impact field cases/incidents (theft,
fraud

What success looks like?

● Meet target case closure SLA as per internal SOP and policies
● Handle dynamic case volume through the quarter, ensuring adherence to SOP and audit
committee reporting requirements
● Convert raw complaints into structured investigations by critically assessing the veracity of
allegations, and deliver outcomes including corrective actions and drive systemic process/policy
changes to reduce repeat incidents and patterns

Must have

● 3–5 years investigating misconduct, fraud, or policy violations
● Previous experience conducting interviews and running fact-finding investigations
● Strong report-writing able to present findings clearly to senior leadership
● Working knowledge of legal procedures and regulations governing investigation
● Comfortable handling confidential, high-sensitivity information
● Able to travel on short notice

Nice-to-have

● Experience in E-commerce, Logistics, Supply chain, Operations or relevant experience in similar
high growth tech startups preferred
● CFE, PCI, or equivalent investigative certification
● Exposure to computer forensics or digital investigation tools
● Prior experience in law enforcement or a related investigative field.