Getinz Techno Services
In this role, you will be responsible for the full lifecycle of application management, focusing on a B2C application. You will support ongoing operations, participate in incident and problem management, coordinate releases and updates, and drive changes in collaboration with teams across geographies. This role requires a well-rounded developer with solid experience in Frontend, Backend, and DevOps technologies.
Key Responsibilities:
Problem & Incident Management:
• Identify and resolve technical issues encountered during application use.
• Ensure incidents are tracked, responded to, and resolved within SLA timelines.
Release & Update Coordination:
• Plan and implement updates, version changes, and system upgrades.
• Ensure smooth release cycles with minimal impact on end-users.
Change Management:
• Execute and coordinate changes in the application environment.
• Collaborate with stakeholders to assess and minimize operational impact.
Support & Enhancement:
• Contribute to support and enhancement projects on a need basis.
• Be part of the on-call support rotation as required.
Team Collaboration:
• Work closely with the Senior Project Manager in Germany for planning, reporting, and alignment on deliverables.
• Mandatory Skills:
• Strong hands-on experience with Frontend, Backend, and DevOps technologies
• Minimum 5 years of professional experience in software development or application management
• Proficiency in ITIL service management frameworks
• Experience with Incident, Problem, and Change Management processes
• Familiarity with Agile/Kanban project management methodologies
• Strong analytical and problem-solving skills
• Excellent English communication, presentation, and stakeholder engagement abilities
• Willingness to work in rotational shifts and handle on-call support when needed
• Education & Experience:
• Bachelors or Master s degree in a relevant field
• Equivalent practical experience will also be considered
To apply for this job please visit www.foundit.in.