ServiceNow Developer with Security Clearance


Acclaim Technical Services

ServiceNow Developer – Remote/McLean – FSP as an ATS employee owner at Acclaim Technical Services! ATS, founded in 2000, is a leading language, operations, and technology services company supporting a wide range of U.S. Federal agencies. We are an Employee Stock Ownership Plan (ESOP) company, which is uncommon within our business sector. We see this as a significant strength, and it shows: ATS is consistently ranked as a top workplace among DC area firms and continues to grow. We are actively hiring a ServiceNow Developer with TS/SCI clearance and polygraph to join our team working in Remote/McLean, VA. Duties include but are not limited to:
• Develop, maintain, and enhance applications on the ServiceNow platform including, but not limited to, ITSM, SPM>PPM, APW, CMDB, ITOM/ITAM, CSM, ATF, DevSecOps, Service Portal, HR Module, Change Management, Custom Development, etc.
• You will be responsible for helping to develop code, unit test, hold code reviews, check in code, and help to build the code pipeline for continuous integration/continuous delivery.
• Customize ServiceNow applications and facilitate roll out of new applications and modules and configure application UI, workflow, and API.
• Create, maintain configuration management on the ServiceNow platform in all environments.
• Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests.
• Closely collaborate and work directly with a Technical Lead, in addition to Functional Team Members, to complete full-time remote development along with participating in monthly-to-quarterly engagements held in-person at local CACI offices such as Reston or Chantilly, VA for client engagement, All Hands Sessions, Team Luncheons, etc.
• Confer with Mission Partners to define their information technology goals and advise in the re-engineering of business processes to meet those goals.
• Provide expertise in standards and validations (e.g., ISO 9000).
• Provide group facilitation, interviewing, training, and additional forms of knowledge transfer.
• Act as key coordinator between multiple project teams to ensure enterprise-wide integration of re-engineering efforts.
• Champion awareness training and implementation of business processes.
• Develop process documentation, testing, workflows, and work plans.
• Lead workflow presentations to leadership and Mission Partners as required.
• Coordinate with multiple departments within and outside of the customer’s organization to accomplish project tasks.
• Independent self-starter and proactive at developing solutions and solving business problems using ServiceNow. You’ll Bring these Qualifications:
• Must be a U.S. Citizen with an active Secret or Higher Security Clearance.
• Bachelor’s degree preferably in an IT related field 6 years of related experience; or a Master’s with 4 years of experience; an Associates with 8 years of experience.
• Backend development experience with C#, Java, Node.js, Python, Go, and Ruby programming languages. • Extensive ServiceNow experience.
• ServiceNow developer certification, preferably Certified System Administrator (CSA).
• Understanding of best practices across both commercial and federal sectors as it relates to workflow and process management.
• Excellent interpersonal skills with proven ability to team with industry partners.
• Ability to communicate effectively in a fast-paced environment.
• Fully capable with the Microsoft Office suite (Excel, PowerPoint, Word, & Outlook).
• Ability to estimate work effort requirements efficiently and appropriately.
• Strong public speaking skills and professional demeanor required.
• Experience in scrum and agile frameworks for development to include task management, performing stand-ups and sprint reviews, gathering requirements, and creating documentation.
• Experience with Atlassian Jira and Confluence. These Qualifications Would be Nice to Have:
• Active Top Secret (TS)/SCI Clearance with Polygraph.
• Configuration Management experience.
• Configuration Management certifications.
• Project Management Professional (PMP) certification.
• Other ServiceNow certifications.
• Graphics design or UX/UI design experience.

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