Sr. Technical Support Specialist with Security Clearance

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Apex Systems

Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted. Position: Sr. Technical Support Specialist Clearance Requirement: Candidates must be US citizens able to obtain and/or maintain a Department of Defense Public Trust security clearance as a condition and continuation of employment Location: Raleigh, NC (on site) Estimated Duration: 6 months, contract to hire with our government integrator. However, there is no guarantee of employment for any length of time. Pay Rate Range: $45-52/HR Project Description: Client supporting USPS Day to Day Responsibilities/typical day look like: The objective of the ACE Engineering Services activities is to assist the Endpoint Technology Engineering group in implementing new features and services for ACE through assessing and testing new technologies and support processes. • Workstation Integration – base operating systems, software distribution, updates, and level three problem management support.
• Server Integration – base operating systems, software distribution, updates, and level three problem management support
• Migration Scripting, Development and Engineering
• Folder Share process Development and Engineering
• Terminal Server work and Remote App work
• Remedy’s ticket produced by work with users
• Package engineering and development
• Software deploy process development
• SOX or PCI Baseline configuration and or documentation
• Workstation Health Development and Engineering
• Server Health and Compliance Engineering
• Work as requested by Desktop Computing
• Active Directory – design and implementation, group policies, security groups, Applocker, user and computer objects, logon authentication, scripts, replication, forest and domains, release management, production, user/account provisioning, LDAP/application support and third level problem management support.
• Remote Management – engineering and redesign of remote management tools • Group will help support Help Desk tickets for tier 1, tier 2 and tier 3.
• Other ACE related Engineering activities as requested by Desktop Computing from time to time during the Period of Performance.
• Supplier engineers will be requested to check their USPS emails six times a day or greater for emails.
• Statuses will be produced weekly in the form of an email.
• Projects will be tracked thru PCTS
• Projects will be tracked using standard Microsoft Project.
• Vendor engineers must be given written approval from Desktop before starting task that are other than what is listed in PCTS. Selling Points for Candidates: Obtain a Public Trust Clearance Requirements: Good communication/personality & attitude- easy going/roll with the punches
Must be a US Citizen or Green Card Holder Please note that as a contract employee of Apex Systems, benefits include the below with employee contribution Health Dental Vision Life Insurance; Short Term Disability Hospitalization Coverage Direct Deposit Weekly Pay Periods Training and Development Programs 401k Referral Program

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