System Administrator with Security Clearance

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Quevera LLC

Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. The Level 2 System Administrator (SA) shall possess the following capabilities: Implement, troubleshoot and maintain IT systems Identify, diagnose, and resolve IT systems problems (client/server/storage/network etc.) Assist users in accessing and using IT systems Provide support for the escalation and communication of Systems status to agency management and internal customers Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance Assist ISSO and lead Software Engineers to ensure timely updates to information system security software, hardware, and firmware Qualifications: Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor’s degree. Shall have (2) years experience with Automation Scripting (i.e. Ansible, Chef, Puppet).

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