Mobileum Off Campus Freshers:Mobileum is a leading provider of Telecom analytics for roaming, security and risk management and end-to-end domestic and roaming testing solutions.
About Mobileum:Mobileum delivers analytics solutions that generate revenues, reduce costs and accelerate digital transformation. More than 900 operators rely on its Active Intelligence platform to increase roaming revenues, to improve network security, to minimize risk and to ensure active testing and monitoring.
Mobileum Off Campus Freshers:
Technical Support Role
Best in industry.
BE / B.Tech (Computer Science, Electronics and Communication)
Minimum Marks 70% Graduation in 2019,2020
No Backlogs Accepted
Research and identify solutions to software and hardware issues
Diagnose and troubleshoot technical issues, including account setup and network configuration
Ask customers targeted questions to quickly understand the root of the problem
Track computer system issues through to resolution, within agreed time limits
Talk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issue