NTT DATA Recruitment 2020| Associate – BPO Operations|Gurgaon

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NTT DATA Recruitment 2020

NTT DATA Recruitment 2020| Associate – BPO Operations|Gurgaon

NTT DATA Recruitment 2020:NTT DATA hiring candidates for the role of Associate – BPO Operations ,for Gurgaon location . The complete details about NTT DATA Recruitment 2020

NTT DATA Recruitment 2020:

Job RoleAssociate – BPO Operations
QualificationB.E/B.Tech/M.Tech
Experience0-3 Years
Total VacanciesNot Disclosed
SalaryBest In Industry
Job LocationGurgaon
Last DateASAP

Minimum qualifications:

• High school diploma or equivalent required.
• Associates degree, technical college or some college course work preferred.

Preferred Skills:

• Ability to physically perform general office requirements.
• Must be able to perform essential responsibilities with or without reasonable accommodations

Job Requirements:

  •  Ability to physically perform general office requirements.
  •  Must be able to perform essential responsibilities with or without reasonable accommodations
  • Typically requires 1 – 3 years of relevant experience
  •  Experience using Windows PC applications that required to use a keyboard, navigate screens and leverage internet search engines.
  •  Experience with Microsoft Office Suite, required for daily usage of Outlook, Excel and Word

    • Experience in a customer service role where you had to correspond in writing or over the phone with internal and external customers

    • Attention to details, time management and organizational skills

    • Should be able to collaborate with team members/client effectively to resolve customer issues and queries.

Job Description :-

  • NTT Data is currently seeking a Associate – BPO Operations to join our team in Gurgaon, Haryāna (IN-HR), India (IN).
  • To be a part of the Voice + Data Services team.

Job Responsibilities:
• Resolves difficult and frequently unique customer questions and complaints, through resolution and closure.
• Serves as liaison between customers, leadership and various departments.
• Ensures that appropriate records, required reports, and related administrative functions are correct and maintained.
• Applies in-depth knowledge of systems and operations in support of assigned customer group.
• Demonstrates highly developed interpersonal and customer relationship skills

• 24/7 work environment, open to working in rotational shifts with roster off’s

• It’s a blended process and the requests come in the form of both emails and voice calls, the candidate would be expected to be comfortable and proficient in both.

• Neutral Accent & excellent Voice Skills with basic troubleshooting and triaging skills to respond to customers queries (voice + email)

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  • How to Apply for NTT DATA Recruitment 2020:
    TO APPLY: Click Here 

 

 

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