NTT DATA Services Recruitment 2020 | Helpdesk Associate|Any Graduates|Noida|Freshers jobs
About the Company :
NTT DATA Services Recruitment 2020 :NTT DATA Services hiring candidates for the role of Helpdesk Associate ,for Noida location . The complete details about NTT DATA Services Off Campus Hiring 2020 as follows.NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.NTT DATA Corporation is a Japanese multinational system integration company and a partially-owned subsidiary of Nippon Telegraph and Telephone. Japan Telegraph and Telephone Public Corporation, a predecessor of NTT, started Data Communications business in 1967NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.
|Job Role||Helpdesk Associate|
|Qualification||BE/ B.Tech/Any Graduates|
|Salary||Best in Industry|
- Must be a Graduate.
- Helpdesk Associate at Grade-4 position in Service Desk
- Good communication skills with 6+ months of international calling experience
- Good comprehension & writing skills
- Must possess excellent customer handling skills
- Should be comfortable to work in rotational shift with 24×7 support window
- Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.
- Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.
- Good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.
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