Servion Recruitment 2021 | Freshers | Engineer Trainee | BE/ B.Tech |Computers/  IT/ Electronics | 2020/ 2021 Batch | Chennai

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Servion Recruitment 2021

 

Servion Recruitment 2021 | Freshers | Engineer Trainee | BE/ B.Tech |Computers/  IT/ Electronics | 2020/ 2021 Batch | Chennai

Servion Recruitment 2021:Servion delivers complete solutions for businesses to innovate in providing digital experiences using the best available technologies while maximizing their existing investments. … Servion has helped 600 enterprises across the globe deliver great experiences to their customers, partners, and employees.

Servion Recruitment 2021:

Our 1,000 CX professionals apply their passion and deep domain expertise to the entire build-run-optimize solution lifecycle. Servion has helped 600 enterprises across the globe deliver great experiences to their customers, partners, and employees.

Servion Recruitment 2021:

  • Website: www.servion.com
  • Position: Engineer Trainee
  • Experience: Freshers
  • Job Locations: Chennai
  • Salary: Best in Industry

Eligibility Criteria :

  • BE/ B.Tech – CSE/ ECE/ IT

Job Description:

  • Provide call co-ordination & Onsite support for requests and incidents and open tickets wherever necessary for the same.
  • Follow ticketing process as per the Customer provided ticketing tool for logging in the requests.
  • For all logged tickets, record/update the correct category, severity, problem description and user information as per the predefined matrix.
  • Perform Monitoring of the systems defined as per the baselines in Schedule A and alert the IM team proactively
  • Monitor Server health and alert the IM team proactively.
  • Monitor Network traffic between the Contact Centre components and do alert the IM team proactively.
  • Monitor PRI status & raise with IM team for any issue
  • Monitor devices configured in monitoring tool & report to IM team if any abnormality observed. ? Other devices will be monitored manually at periodic intervals
  • Generate daily reports and share with customer.

How to Apply for Servion Recruitment 2021?

Interested and Eligible candidates can apply this drive in online ASAP.

Apply Link: Click Here

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