Servion Recruitment 2021 | Freshers | Engineer Trainee | BE/ B.Tech |Computers/  IT/ Electronics | 2020/ 2021 Batch | Chennai

Servion Recruitment 2021 | Freshers | Engineer Trainee | BE/ B.Tech |Computers/  IT/ Electronics | 2020/ 2021 Batch | Chennai

Servion Recruitment 2021:Servion delivers complete solutions for businesses to innovate in providing digital experiences using the best available technologies while maximizing their existing investments. … Servion has helped 600 enterprises across the globe deliver great experiences to their customers, partners, and employees.

Servion Recruitment 2021:

Our 1,000 CX professionals apply their passion and deep domain expertise to the entire build-run-optimize solution lifecycle. Servion has helped 600 enterprises across the globe deliver great experiences to their customers, partners, and employees.

Servion Recruitment 2021:

• Website: www.servion.com
• Position: Engineer Trainee
• Experience: Freshers
• Job Locations: Chennai
• Salary: Best in Industry

Eligibility Criteria :

• BE/ B.Tech – CSE/ ECE/ IT

Job Description:

• Provide call co-ordination & Onsite support for requests and incidents and open tickets wherever necessary for the same.
• Follow ticketing process as per the Customer provided ticketing tool for logging in the requests.
• For all logged tickets, record/update the correct category, severity, problem description and user information as per the predefined matrix.
• Perform Monitoring of the systems defined as per the baselines in Schedule A and alert the IM team proactively
• Monitor Server health and alert the IM team proactively.
• Monitor Network traffic between the Contact Centre components and do alert the IM team proactively.
• Monitor PRI status & raise with IM team for any issue
• Monitor devices configured in monitoring tool & report to IM team if any abnormality observed. ? Other devices will be monitored manually at periodic intervals
• Generate daily reports and share with customer.

How to Apply for Servion Recruitment 2021?

Interested and Eligible candidates can apply this drive in online ASAP.

Apply Link: Click Here