Unisys Off Campus Drive 2021 | B.E, B.Tech, B.Sc, BCA | Service Desk Associate | Apply Online|Bangalore

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Unisys Off Campus Drive

Unisys Off Campus Drive 2021 | B.E, B.Tech, B.Sc, BCA | Service Desk Associate | Apply Online

Unisys Off Campus Drive: Unisys has to recruit candidates for Service Desk Associate positios through off campus in Bangalore Karnataka . The candidates who are completed in B.E, B.Tech, B.Sc, BCA Eligible to apply for this position. Applications are invited from eligible applicants.Therefore, those who are eligible and interested should apply online.If you are really wish to make your career with Unisys company you can use this recruitment.

Unisys Off Campus Drive:

IHS Markit Ltd is an American-British information provider based in London. It was formed in 2016 with the merger of IHS Inc. and Markit Ltd. Some parts of this company are pre-1800

Unisys Off Campus Drive:

Job Role

Service Desk Associate

Job Category IT Job
Qualification B.E, B.Tech, B.Sc, BCA
Total Vacancies Multiple
Experience Freshers/Exp (0-5 year)
Salary Best In Industry
Last Date ASAP
Job Responsibilities:
  • The primary role of a service desk associate is to answer customer requests for assistance by email, chat, web or over the phone. This role is crucial to ensuring customer requirements are met in terms of communication, prioritising, escalating and resolving incidents and requests.
  • First point of contact for all end-user reported issues or requests
  • Typically provides technical support for Internal and External customers
  • Responsible for providing the first-line of telephone technical support of hardware, Operating Systems, sub-systems, and/or applications for customers and/or employees
  • Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures
  • Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements
  • Escalates complex problems to the Remote Support Engineering staff or Field Engineering
  • Maintains call quality and response times as per the agreed SLA’s. Maintains records of calls and ensure all cases are updated in the system

Job Qualification:

  • Excellent verbal and written communication.
  • Willingness and ability to work in shifts (24 x 7)
  • Good Knowledge Of Operating Systems, Hardware, Networking and MS Applications
  • Multitasking and coordination skills
  • Team Player
  • Well versed with technology (understanding of networks, monitoring, DBMS, Windows)
  • Good knowledge of Microsoft Office Suite (Word, Excel, Outlook etc.)
  • Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions
  • How to Apply  For Unisys Off Campus Drive:
  • Apply Link: Click Here

Other Off Campus Jobs:

      Company Name                 Location          Apply Link
             ACCENTURE     Across India       Click here
 Cognizant      Across India       Click here
HAL RECRUITMENT     Across India       Click here
ADITYA BIRLA   Mumbai       Click here
 HPCL      Across India       Click here
  WIPRO-Any  graduate       Bangalore       Click here
 

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