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Unisys Recruitment 2020|Service Desk Associate | Any Degree | Bangalore
Unisys Recruitment 2020:Unisys scheduled to hire for the role of Service Desk Associate for Any Degree graduates at Bangalore. The detailed eligibility and application process are given below.
Unisys Recruitment 2020 :
| Job Role |
Service Desk Associate(International voice Support) |
| Qualification |
B.Tech/BE/Any Degree |
| Experience | 0-4 Years |
| Job Location | Bangalore |
| Last Date | ASAP |
Required Qualification–
- University degree or equivalent education and experience
- Education, training and/or relevant experience equivalent to the completion of a relevant certificate course and/or relevant experience in Information Technology service delivery Relevant IT qualifications to a tertiary level
- 6 months IT Service Desk experience
- 6 months previous experience providing Level 3 support for MS Office, MS Exchange and MS windows networks
- Working knowledge of data and voice network concepts
Job Description:-
- 1st Level telephone and other media contact support
- Strive for a high level of first contact resolution
- Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service.
- Accurately document calls and incidents
- Manage time and workload to meet predetermined service levels
- Maintain data accuracy in our contact management system
- Assign incidents and requests to the correct support group
- Act as a single point of contact on incidents and problems logged
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| BYJUS | Across India | 2017-2020 | Click here |
| Amazon | Chennai | 2017-2020 | Click here |
| Virtusa | Hyderabad | 2018-2020 | Click here |
How to Apply for Unisys Recruitment 2020:
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